Lumber Jack Lodge, Ascend Hotel Collection

There was no coffee pot in the in the room, available coffee was WEAK, no shower door!, no microwave and the wonderful restaurant no longer serves breakfast. We had two double beds in our room so it was tight.

The reception staff are great. The assistant manager is also very nice. The general Manager, well I am still waiting to hear back from him about the restaurant complaint as he oversees the lodge and the restaurant. The lodge itself is great, although they do advertise a fitness area in the lodge, yet I was unable to find it. The room was very clean and comfortable although there was no coffee maker in the room, they do offer it complimentary in reception and in the vending area. The lodge also has the Lumber jack restaurant with it. My review is about the lodge and the restaurant review is on Google as a 1 star, I ask you to make your own opinions!

Cabin style Nice, clean, log cabin style hotel. Easy, friendly check-in, plenty of parking. Heated pool w/pool side rooms. Family restaurant w/a full bar. Plenty of souvenir type things to buy along with plenty pictures thatctell the generational story of this hotel. No in-room coffee, but coffee & tea are available for guests in the lobby. Overall a nice overnight stay.

What we did like was the pool/ game room area and the restaurant

This hotel is under construction. As a handicapped person I always follow up my reservation with a phone call explaining my needs. I was aware that this hotel did not provide breakfast but it looked interesting and had an on-site restaurant for breakfast. When we arrived the main entrance was closed and we had to repark and walk a long distance for front desk. After registering us we were told the restaurant was closed and no on site breakfast. They could have at least provided frozen breakfast sandwiches. Or told us about construction, a longer walk etc. The renovated rooms were excellent, large screen TV, ADA recommended bathroom roll in shower, toilet and sink heights and closet height. However, once again located the farthest from the lobby area, restaurant gift shop. People with mobility issues would find it difficult. BTW....I made this reservation less than a month ago.

We've stayed here in the past and it's been fine, but they're under renovation right now and there is NO way the hotel should even be open while they attempt this. Our room was on the other side of the building, and as there is currently no lobby, that meant driving to a side entrance, which wouldn't be the end of the earth, but if you want ice or something and you're on the first floor, you have to either go outside and around the building OR take the stairs to the second floor and cross a hallway to the ice machine there--unless, of course, they're away said ice machine, in which case you're back to going around to the other side of the building. Mind you, the staff either doesn't know about this little bit of trickery to get from one side of the building to another, or they don't think it's important enough to tell guests. And if you need an elevator, forget it. Unless, of course, you magically discover one on your own as a friend of ours did. The rooms have been updated since we stayed there last (in 2020, right before the world shut down), so the knotty pine is gone and it looks like any other chain hotel now, EXCEPT, strangely, it has no coffeemaker or microwave. Now, about the Lumberjack, the attached restaurant where we've dined in the past. As seems fitting at this location, you can't get there without going outside and walking a bit because of the construction, but after they served me raw cod and claimed it was fully cooked, I won't be eating there again for the simple fact that they clearly know nothing about food safety. And in retrospect, I suppose the food and beverage credit that were included in our room fee, but never given to us was a blessing in disguise.