Sheraton Wenzhou Hotel

Ulasan Sheraton Wenzhou Hotel

Sheraton Wenzhou Hotel

No. 292 Chezhan Avenue, Lucheng District, Wenzhou, Zhejiang, 325000, ChinaLihat Detail Hotel
Sheraton Wenzhou Hotel
Sheraton Wenzhou HotelSheraton Wenzhou HotelSheraton Wenzhou Hotel
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.6/5
Very Good
1020 ulasan
Ulasan terverifikasi
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1020)
Positive reviews(979)
Reviews with photos/video(164)
Delicious breakfast(81)
Easy to get around(57)
Friendly front desk staff(56)
Many amenities(34)
Perfect for business trips(33)
Would stay again(29)
Located downtown(17)
Great swimming pool(10)
Negative reviews(41)
RLiew
Deluxe Double Room
Menginap di Sep 2024
Business travelers
19 ulasan
3.7/5
Diposting pada 5 Des 2024
Thanks for the upgrade. So far, it’s the best in Wenzhou. However, the room floor was so dusty and I had to call the housekeeping upon checking in. Furniture are quite dated. Next to mall which is very convenient. Breakfast was good with varieties
Tanggapan dari Properti: We are very sorry that we have not been able to leave you with a satisfactory stay this time, and we sincerely apologize for hearing your comments on our work and giving you a poor experience during your stay. For your service questions, we will strengthen the training of relevant service personnel. Our staff is committed to creating a comfortable and clean environment for our guests, and I am confident that your feedback will give all of us the opportunity to work harder to improve and will make us more motivated to provide you with better service. Thank you again for sharing your experience with us and we sincerely hope that your next visit will be more enjoyable.
Guest User
Deluxe Double Room
Menginap di Feb 2025
Business travelers
2 ulasan
1.0/5
Diposting pada 21 Mar 2025
It’s too bad service and they’re  The plastic from my toothbrush was falling off and it got stuck in my throat.
Tanggapan dari Properti: Dear guest，We are sorry to know about your accommodation experience. Upon hearing your feedback on our work, we apologize sincerely for any inconvenience caused during your stay. Regarding the toothbrush issue you mentioned, we have provided feedback to the Housekeeping department for rectification and follow-up. Our employees are committed to creating a comfortable and tidy living environment for guests. I believe your feedback will give all of our employees the opportunity to work harder and improve, and will also motivate us to provide you with better service. Thank you again for sharing your experience with us. We sincerely hope that your next visit will be even more enjoyable.
Guest User
Superior Deluxe Twin Room
Menginap di Feb 2025
Business travelers
3 ulasan
2.5/5
Diposting pada 13 Mar 2025
Disappointing… I always like to follow Sheraton brand because standard is always good . Rooms are dated Airconditioning didn’t work in my executive floor room Very dated old style hotel Won’t recommend this hotel to my clients
Tanggapan dari Properti: 尊敬的賓客：非常遺憾此次未能給您留下滿意的入住體驗，聽到您對我們工作提出的意見，在入住期間給您帶來欠佳的體驗，我們致以最誠摯的歉意。有關您提到的房間問題，我們已反饋給客房部以及工程部進行整改跟進。我們的員工緻力於為客人打造一個舒適整潔的入住環境，我相信您的反饋將給我們所有的員工更加努力改進的機會，也會讓我們更加有動力為您們提供更好的服務。再次感謝您與我們分享您的體驗，我們真誠地希望您的下一次光臨會更愉快。
Guest User
Superior Deluxe Twin Room
Menginap di Agt 2024
Business travelers
1 ulasan
4.5/5
Great
Diposting pada 23 Sep 2024
Amazing stay. Very close to city centre.
Tanggapan dari Properti: Dear valued customer,Thank you for leaving a review of our hotel. We appreciate your feedback and appreciate the information.Thank you for your recognition,your satisfaction is our greatest encouragement.
Kamel edine
Deluxe Double Room
Menginap di Apr 2024
Couples
22 ulasan
4.0/5
Very Good
Diposting pada 3 Mei 2024
Hotel decent, big clean rooms, nice upgrade and allowed early check in, thanks! Interesting arrangement on the roof ‘bar’ and breakfast that never runs out🙃 would stay again though
Tanggapan dari Properti: Thank you for choosing to stay, and thank you for choosing Sheraton Hotel to make our service a highlight of your trip. May our heart, in exchange for your peace of mind and comfort. We will continue to pursue excellence and provide you with better service, looking forward to your next visit.
Guest User
Deluxe Double Room
Menginap di Des 2023
Business travelers
1 ulasan
5.0/5
Outstanding
Diposting pada 8 Jan 2024
The Sheraton Wenzhou provided an exceptional experience that exceeded all expectations. The way the staff treated me as a customer was truly outstanding, making me feel valued and appreciated every step of the way. The services, installations, and facilities were immaculately clean and maintained to the highest standards. The room itself was a perfect combination of comfort and elegance, offering a breathtaking view of the cityscape. The breakfast was nothing short of exceptional, with a wide variety of delicious options to choose from. Additionally, the hotel's location proved extremely convenient for exploring the downtown area on foot. Overall, the Sheraton Wenzhou is an outstanding hotel that I would highly recommend to anyone seeking a truly memorable stay.
Tanggapan dari Properti: Year to winter, the sun and the moon are soft, and the beauty goes both ways, and strive to make everyday light and warm. Thank you for your support and love to Sheraton Wenzhou Hotel. We will cherish your praise and continue to improve our service to make your stay more satisfactory. Your praise is our greatest affirmation and encouragement, looking forward to your visit again.
Guest User
Deluxe Double Room
Menginap di Mar 2024
Business travelers
4 ulasan
5.0/5
Outstanding
Diposting pada 15 Apr 2024
Great location and friendly, helpful staff! Highly recommended.
Tanggapan dari Properti: Thank you for your trust and love, making Sheraton Hotel a bright spot on your trip. Each sentence of your praise is a testimony of our continuous pursuit of excellence. Looking forward to your next visit
Guest User
Superior Deluxe Double Room
Menginap di Nov 2023
Business travelers
2 ulasan
5.0/5
Outstanding
Diposting pada 2 Jan 2024
Charlie‘s service is so good, very careful and considerate.
Tanggapan dari Properti: There will be unexpected luck, there will be unexpected surprises. Thank you very much for your praise of Charlie. I am very glad to know from your message that you have left such a good impression on you. I hope you can continue to pay attention to Sheraton Wenzhou Hotel in the future and tell us more feelings and experiences when you stay in the hotel. Looking forward to your visit again!
9527
Superior Deluxe Twin Room
Menginap di Nov 2024
Business travelers
19 ulasan
5.0/5
Outstanding
Diposting pada 20 Jan 2025
fuhepinpai预期
Tanggapan dari Properti: 尊敬的賓客: 非常感謝您對酒店支持和認可，我們一定會繼續努力滿足每一位下榻温州喜來登酒店賓客的需求，致力於以一流的服務帶給您滿意的入住體驗，期待您的下次光臨！
Michael
Deluxe Double Room
Menginap di Feb 2024
Business travelers
1 ulasan
5.0/5
Outstanding
Diposting pada 19 Mar 2024
Everything fine, will come again 😊
Tanggapan dari Properti: May your journey be full of sunshine and laughter, and make good memories every step of the way. I am glad that you had a wonderful time at the hotel, and your review is an affirmation and encouragement of our best service. Please continue to pay attention to Sheraton Wenzhou Hotel, welcome to visit again!
Ahmed Mohammed Ali
Deluxe Double Room
Menginap di Jul 2023
Business travelers
10 ulasan
5.0/5
Outstanding
Diposting pada 19 Agt 2023
Good location near by restaurants and cafe shops varies of breakfast menu
Tanggapan dari Properti: Wishing you a world of happiness and love as all your dreams come true. I am very happy to know from your message that you have left such a good impression, I hope you can continue to pay attention to Sheraton Wenzhou Hotel in the future and tell us more feelings and experiences when staying in the future, we will cherish your praise more, and constantly improve the service to make your stay smoother. Looking forward to welcoming you again!
Guest User
Superior Deluxe Double Room
Menginap di Jan 2024
Other
3 ulasan
5.0/5
Outstanding
Diposting pada 10 Feb 2024
Amazing and helpful reception staff.
Tanggapan dari Properti: I am very glad to learn from your message that you have left such a good impression. I hope you can continue to pay attention to Sheraton Wenzhou Hotel in the future, and tell us more about your feelings and experiences when you stay in the future. We will cherish your praise more, and constantly improve our service to make your stay more satisfactory. Looking forward to your visit again!
Hirm
Business Suite
Menginap di Mar 2023
Family
6 ulasan
2.5/5
Diposting pada 1 Mei 2023
Room was old and used, water stains on the wall, tables water marks, shower black stains Hotel staff speaks poorly english, Breakfast isn’t 5star international hotel, more like local hotel, Most disappointing was: loud disco sound reached up to 22 floor
Tanggapan dari Properti: We are very sorry that we did not give you a satisfactory stay experience this time. We would like to express our sincere apologies for the unsatisfactory experience brought to you by your comments on our work. Regarding the question you raised, our staff is committed to creating a comfortable and clean environment for guests to stay in. If you have feedback, we can give our staff the opportunity to make more efforts to improve, which will also make us more motivated to provide you with better service. Thank you again for sharing your experience with us and we sincerely hope that your next visit will be more enjoyable
allgoodstyle
Deluxe Double Room
Menginap di Feb 2023
Business travelers
10 ulasan
3.0/5
Diposting pada 13 Mar 2023
location is normal. cleaning is good but design is old. service is nice.
Tanggapan dari Properti: Dear guest, thank you very much for your sincere advice since your stay in the hotel. Sheraton Wenzhou Hotel was opened in 2010, with a superior geographical location, only 5 minutes away from Times Square and 10 minutes by car from Yintai. We look forward to providing you with a comfortable stay experience when you visit again. Wish you a happy life!
Guest User
Deluxe Double Room
Menginap di Agt 2022
Business travelers
1 ulasan
3.5/5
Diposting pada 22 Sep 2022
a bit old structure and room, bed mattress has been used for too long time.
Tanggapan dari Properti: Dear guest, thank you for choosing us for your recent visit. We are glad to know you liked our beautiful property. However, we regret not meeting all of your expectations and apologize for the unexpected feeling during your stay. While we know this cannot change your recent experience with us, please know for future visits, our front desk is available at any hour to help make you as comfortable as possible. In a fact, we have been changed our mattress and renovated our hotel rooms since Nov, 2021. Additionally your feedback regarding the current state of our accommodations is also being shared with the appropriate individuals as we plan for future upgrades. We hope you will consider us for your next visit to Wenzhou sheraton hotel so we may have the opportunity to better your stay.