The Hind Hotel

Hotel is great for the architecture being it's an old coach house with history . Staff very friendly. Hotel looks sad .very tired .worn out carpets .broken windows covered with old boxes 📦 cardboard instead of glass . Old cigarette buts left in the entrance area as you walk in . Our room was OK Beds ok nothing great Bathroom clean but borderline . Toilet seat didn't fit the pan and was wonky. Very odd smell in the bathroom which wasn't plesent. Breakfast wasn't good at all Came out cold .the sausage was hard and tasteless We had to ask for toast Very strange not having a toaster which you can help yourself to . Had to ask for a croissant which again came out from the kitchen after the breakfast .. Orange and Apple juice was poor quality ..very very sweet /almost like a suger drink. Wall Panals buy the tables were breaseblock and brick base some only half cleaned .the base /bricks where we sat was covered in old wrappers and looked like it had not been cleaned for years . Think maybe they need to tidy this up as not nice for people staying there . As I said with the box cardboard covering broken windows the poor state of the carpets and especially the stair ones .and the poor decor in the dinning room . It's a hotel needing a lot of love and attention. a good clean and the decor being put right . Shame thease lovely homes get neglected.

Stayed for business. One night. Thats enough. Travelled 180 miles. Was ringing the hotel over the entirety of that 4 hour journey as wanted the car park instructions. No one picked up. Arrived after parking 400 yards away and being verbally abused by very drunk homeless people outside. The building looks fabulous. I was therefore very surprised at entering this period building to blaring techno. I actually don;t mind techno, but.... Spoke to the receptionist about trying to ring, she said she was on her own, so wasn't taking phone calls. I enquired about the car park... Good luck with that. 1st come 1st serve and they shoe horn cars in like you would not believe. I was informed by receptions she couldn't advise anywhere for me to park. Ace. I went into the bar / restaurant. Despite being in the hotel, it opens into the town centre. It has a late night 2 shots for £2 vibe. Cheap, very cheap. Sticky. Its my own fault. I ordered food. More fool me. Fish and chips. easy right. Not so, I got the fish and chips except the fish was minus any fish, it was just batter. Returned the fishless fish, ordered a new meal, chef was obviously disgruntled and my second meal came out deliberately cold. I ate my second meal in a smog as clientele and staff smoke in a doorway entering the bar area to watch the TV. I retired to my room as quickly as I could. I can't add anything further. The building is grand, the carpets however, facades, balustrades, decor have needed updating since the cavaliers and roundheads stayed there. Rooms are frankly crap. Windows old, broken etc. I stayed on the look of the place and felt with 400 years of history it would be better. It isn't. Its lamentably crap

Willy Wonka event : Turned away from The Hind Hotel with our "won golden tickets" under the excuse we didn't reconfirm. Asked for a pot of tea and was told to buy it! What a shambles. Asked for manager and was told out of the country. So sales/event manager Carly Bartram