The heater in our room did not work. The clerk who had poor english skills said to us that the air conditioner wasn't working, and I agreed to take the room anyway, thinking who needs air conditioning in November st northern Iowa. The clerk did not understand that the air conditioning was also part of the heater system. I came back to the front desk after being in the cold room complaining about the heater problem. He then sent me to a different room. Now That particular room had the fire alarm continually beeping indicating a low battery. I went again to complain about this and mentioned it may need a battery, H e didn't seem to know what to do about it. I asked him if he had a battery, after about 5 to 10 minutes of hunting around he found a battery, and was somewhat unwilling or unable to install it. I offered to install it myself. upon removing the smoke alarm cover, I discovered that the battery was missing entirely. Question is, how long has this going on? I am slightly disabled and needed to precariously climb on the edge of the bed to install the battery.
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