Ulasan Willard InterContinental Washington, an IHG Hotel

The hotel is amazing! Spacious and nicely located with long term history.

房間很大，位置好，去哪裡都方便。

酒店在白宮旁邊，這棟樓年代感中帶有一絲典雅，酒店內的酒吧給人感覺很不錯，前台服務態度也十分不錯，十分推薦！

商務出行，非常滿意！

房間衞生舒適，臨近白宮，周圍景點都步行可達。

酒店的地段位置好，房間設施一般，早餐一般，服務極差

非常有歷史感的酒店，位置比較好，出門騎滑輪即可遊覽各個景點。

The staff is phenomenal. Super helpful, pleasant and the check in was quick and easy. I am giving the property only 2 stars because of 2 reasons: 1) When I made the reservations, I called to see if anything special could be done inside the suite for my mom’s birthday and the concierge assured me that the hotel could leave a note and a treat of some sort. When we arrived, there was no such acknowledgement of my mom’s birthday to make her feel welcomed in her suite. The staff quickly corrected the situation but the solution felt subpar as I’ve been guests at other hotels and have experienced better welcome gifts. But since the staff was given limited notice, I guess they did their best. 2) The hotel rooms are showing some signs of wear and tear and cleaning isn’t all that great. In particular, every single light switch and switch plate had dirt marks. This indicates to me that each room gets a quick once over but doesn’t really get cleaned. Because of this, I went through and personally cleaned every light switch and door knob and high touch surface with the Lysol wipes I brought with me. I know these items might seem minor to some people. But for a 5 star hotel and the high price paid per room, I’m holding the hotel to a higher standard. Overall, the hotel is beautiful. The staff is great. And the location is very convenient.

The Willard Intercontinental provides the perfect location for a visit to our nation's capital. There, you are surrounded by history and beauty before you go out the door.

We love to stay here and have done so many times however the mattresses are way too soft. Time to replace them!!!

I expected more from this hotel. First off, the wi fi was terrible, I never experienced this awful connection. At the check out I was told “oh yeah we had some problems, we are sorry”. I am also sorry I paid you close to $1000 for 2 nights and couldn’t even watch a Netflix movie. Then, they wanted to charge me to my room for the breakfast I paid for the day before with my card. Disgusting service and they delayed my check out. The staff was never friendly, nobody smiled in the hallways and nobody said hello. I will not be staying again. Never experienced this with a cheaper Hilton.

beautiful building, comfortable rooms, excellent breakfast walkable neighborhood, wonderful staff

Very nice hotel. It’s near the White House and walking distance to the National Mall and Smithsonian museums.

Awesome! Very friendly staff, made the kids feel welcomed and excited about their stay from the start!