Hainan Banshan Banhai hotel

Ulasan Hainan Banshan Banhai hotel

Hainan Banshan Banhai hotel

No.86 Potou Port, Shenzhou Peninsula Tourist Resort, Wanning, Hainan, ChinaLihat Detail Hotel
Hainan Banshan Banhai hotel
Hainan Banshan Banhai hotelHainan Banshan Banhai hotelHainan Banshan Banhai hotel
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Kami Samakan Harga
1 malam

Ulasan Tamu

4/5
761 ulasan
Ulasan terverifikasi
Lokasi4.1
Fasilitas3.9
Layanan4.0
Kebersihan4.0
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Rich_McJagger
Elegant Room - Garden-View (Double bed)
Menginap di Agt 2023
Pasangan
19 ulasan
1.5/5
Diposting pada 1 Okt 2023
Their scooter service is terrible. Gave me a broken scooter and didn't want me to renew my room
Terjemahkan
Tanggapan dari Properti: Dear guest: Hello! Thank you for choosing to stay at Mountain and Sea Hotel. We are very sorry that we did not leave you satisfied during your stay. Since the opening of the hotel, adhering to the service concept of feeling noble, all staff are dedicated to creating a warm and comfortable rest place for guests with sincerity in the scenic scenery of southern China. The problem you raised will be investigated and rectified immediately. As for the broken electric car you rented this time, we hope you can communicate and negotiate with their business and solve the problem, because the leasing company has not signed any contract with our hotel. Of course, we again feel very sorry for not allowing you to have a perfect experience. Since it is the Golden Week in October, the hotel is basically full from September 30 to October 3, and the rooms have been booked up. If you want to renew your original room, it is not possible, because the room you checked in was sold out a few days ago. You can also select other existing room types to book. Once again, I'm sorry that you didn't have a pleasant stay. If we have the chance to meet again, if you have any questions, please inform us at the first time, we will solve it for you in time and quickly. Only by carefully analyzing and solving your suggestions and suggestions, and working harder and improving the service of the hotel, can we live up to our encounter. We firmly believe that through the continuous efforts and improvement of the hotel staff, we will eventually reach the standard in your heart, if there is an opportunity, we welcome you to come to the hotel experience, thank you!
Tattle Tats
Cliffside Grand Double Bed Room
Menginap di Jul 2023
Sendiri
15 ulasan
4.5/5
Sangat Baik
Diposting pada 6 Agt 2023
Location: Lovely location right by the ocean but a bit far from any fun spots. It takes about 15-20 minutes to get to the Wanning 日月 beach where there's a lot more fun activities. Services: Great service. The front desk manager TT was lovely and could speak great English thus making communication go smoothly. Amenities: Good but could be better. I think some of the rooms were not used for a long time. The first room I got smelled a bit musty. Also, don't expect new facilities this place looks like it's been around for a long time and it shows. Still, it's charming in all it's rustic glory. I would say the only downside to my stay is that there was no shuttle to the train station. Which is kind of a letdown given that this is a high-end resort. ***If you're a person of colour, I recommend maybe try the two hotels not far from this place. Le Meridien and The Westin I think. I didn't spot any other foreigner during my two days at this hotel until I went to 日月 for a walk and ran into a few of them。It turns out most foreigners stay at the Westin or Le Meridien thus maybe it won't feel too isolating opting for these two hotels rather than this one. All in all, it's a nice hotel to stay if you're on a budget.👍🥂
Terjemahkan
6/15
Tanggapan dari Properti: 您好！非常感謝您選擇海南伴山伴海酒店，感謝您的滿分好評和對我們服務的認可。我們力爭為每一位客人打造一個完美的入住感受。酒店位於神州半島度假區內，遠離街頭的嘈雜，希望能夠為您營造一個安靜、舒適的休息環境。酒店樓下的內海是老爺海，與外海相連，每日也會潮起潮落，坐在餐廳也可以看到內海，周邊景點有燈塔、神州半島海灘、洲仔島、石梅灣、加井島、鳳凰九里書屋、高爾夫球場、日月灣等。海崖餐廳的早餐有廚師精心為您搭配的營養早餐，希望在您入住期間，給您留下美好的時光！再次感謝您對我們服務的認可，誠摯的祝願您和您的家人身體健康、萬事如意！！！--海南伴山伴海酒店
Tamu
Kamar King dengan Pemandangan Teluk
Menginap di Jan 2023
Pasangan
10 ulasan
5.0/5
Fantastis
Diposting pada 3 Mar 2023
Very nice place, we would like to come here again
Terjemahkan
Tanggapan dari Properti: Thank you for your positive feedback! We are thrilled to hear that you had a great stay with us and that you would like to come back. We look forward to welcoming you again in the future.
JK Muller
Standard Room - Garden-View (2 beds)
Menginap di Feb 2023
Bisnis
20 ulasan
2.5/5
Diposting pada 14 Mar 2023
The place needs to fix the parking issues, the pool was not open…the place needs a facelift.
Terjemahkan
Tanggapan dari Properti: 尊敬的客人：您好！謝謝您選擇入住海南伴山伴海酒店，本次入住未能讓您滿意而歸，我們也感到非常遺憾。酒店自開業以來，秉承感受尊貴的服務理念，全體員工盡心竭力，用真心在南國勝景中着力為貴賓打造温馨舒適的休憩之所。您提出的問題我們會馬上排查和整改。如果我們有緣再相遇，您有任何問題煩請第一時間告知我們，我們將及時、快速的為您解決。再次為沒能讓您有完美體驗感到非常遺憾，我們唯有認真分析、解決您提出的意見和建議，更加努力、精進、改進，才能不辜負我們的相遇之情。我們堅信通過酒店全體員工不斷地努力和提升，終會達到您心中的標準，如果有機會，我們歡迎您再來酒店體驗，謝謝您！
Issy
Cliffside Grand Double Bed Room
Menginap di Jan 2023
Pasangan
9 ulasan
3.7/5
Diposting pada 4 Feb 2023
Location is very far away from shops, restaurants and beaches. This makes it quiet and peaceful, but you definitely need a car or be prepared to spend money on taxis. The need for a car rental means there was very very limited parking options with frequent traffic jams trying to get in and out of the hotel. When we arrived (at the designated check in time) our room was not ready. Getting to the room the floor was soaking wet and we had issues being able to find slippers and move around. The balcony floor I was very dirty and mould grew up the wall. The bathroom had a colony of ants. However, the view of the room was lovely, and the furniture clean. Breakfast was good, with some western options, but not many. Would probably not stay again.
Terjemahkan
Tanggapan dari Properti: Thank you for staying with us and reviewing our hotel. We sincerely thank you for taking time out of your busy schedule to share your recent experience with us, and we apologize that we were unable to resolve your unpleasant experience in time before you left the hotel. We also value your feedback to our hotel and are sorry that we did not meet your expectations. Please allow me to express my sincere apologies to you and we will further improve the quality of our services and strengthen our staff's service skills training, improve our efficiency and respond to our guests' needs in a timely manner to avoid affecting their stay. Thank you again for your visit!
Marty O’Brien
Kamar King dengan Pemandangan Teluk
Menginap di Jul 2022
Keluarga
71 ulasan
3.7/5
Diposting pada 13 Agt 2022
Location is quite remote but the rooms were nice and the infinity pool was great. The hotel food was also very good and the staff were helpful
Terjemahkan
Tanggapan dari Properti: Dear guest: Thank you very much for coming to our hotel, and thank you very much for your comments and sharing. We are committed to providing you with the most comfortable service and look forward to your next visit.
Tamu
Elegant Standard Double Room - Garden-View
Menginap di Nov 2022
Bepergian dengan teman
31 ulasan
2.2/5
Diposting pada 12 Jan 2023
I left my coat at this hotel, the following day I asked an from trip.com to ask the hotel about it, they denied ever seeing the coat.
Terjemahkan
Tanggapan dari Properti: We are sorry to say that we did not find any missing clothes after asking our colleagues in the baggage department.
Tamu
Standard Room - Garden-View (2 beds)
Menginap di Jan 2025
Keluarga
2 ulasan
5.0/5
Fantastis
Diposting pada 8 Feb 2025
衞生乾淨，前台小姐姐態度非常温柔，剛好遇到酒店冼經理還幫我們免費升級了房間，酒店有自助早餐哦！遺憾今天氣温下降厲害，孩子們沒有體驗到無邊泳池的快樂！泳池可以直接打卡網紅燈塔超級出片！
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客，您好！感謝您下榻並點評海南伴山伴海酒店，衷心感謝您在百忙之中抽空與我們分享您最近的下榻體驗，對於您所經歷的不愉快體驗，我們未能及時在您離店之前圓滿地為您解決問題，我們感到萬分歉意。我們也非常重視您給我們酒店的反饋，很抱歉沒達到您的期望，請允許我向您表示真誠的歉意，我們將進一步提升加強員工服務技能培訓，提高工作效率，及時響應客人的需求，避免影響客人的入住體驗。真誠希望您能夠再次光臨海南伴山伴海酒店！若您有更多需求，歡迎您隨時與我們聯繫
Tamu
Standard Room - Garden-View (2 beds)
Menginap di Des 2024
Keluarga
1 ulasan
1.6/5
Diposting pada 15 Jan 2025
設施：非常老舊。進房間裏面一股黴味兒。電視機居然是樂視的，電視四邊漏光嚴重。 服務：沒有什麼服務。兩個小朋友領導行李箱從室外樓梯上2樓，領我們入住的小哥也沒説幫小朋友拎一把。 衞生：老酒店就不説什麼衞生了。 早餐:早餐也沒啥東西。 這個酒店除了名字有情懷外，其他沒有任何值得推薦的地方。
Terjemahkan
Tamu
Kamar King dengan Pemandangan Teluk
Menginap di Des 2024
Sendiri
4 ulasan
1.0/5
Diposting pada 8 Jan 2025
將近500一晚的房間，空間非常小！行李箱都打不開，喊個朋友來房間裏吃東西結果就一把椅子，我朋友還得站着，非常憋屈。説是海景房，實則啥也看不到，被椰子樹擋的嚴嚴實實的。泳池竟然是乾的，一點水都沒有。上大當了！
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客，您好！感謝您下榻並點評海南伴山伴海酒店，衷心感謝您在百忙之中抽空與我們分享您最近的下榻體驗，對於您所經歷的不愉快體驗，我們未能及時在您離店之前圓滿地為您解決問題，我們感到萬分歉意。我們也非常重視您給我們酒店的反饋，很抱歉沒達到您的期望，請允許我向您表示真誠的歉意，我們將進一步提升加強員工服務技能培訓，提高工作效率，及時響應客人的需求，完善酒店設施，避免影響客人的入住體驗。真誠希望您能夠再次光臨海南伴山伴海酒店！若您有更多需求，歡迎您隨時與我們聯繫
Tamu
Standard Room - Garden-View (2 beds)
Menginap di Jan 2025
Bepergian dengan teman
2 ulasan
3.7/5
Diposting pada 3 Feb 2025
酒店環境好 無邊泳池可以看到神州海灘和燈塔 早餐餐廳可以看海  房間設施有些老舊 洗澡時花灑頭上有些滴水 一樓的房間不通風有些味道 到小鎮需要打車
Terjemahkan
6/9
Tanggapan dari Properti: 尊敬的客人：您好！非常感謝您選擇海南伴山伴海酒店,也非常感謝您的好評與分享。酒店自運營以來，始終以“體驗真誠、感受温暖”為服務宗旨，爭取為每一位客人打造一個完美的入住感受。我們希望能為您的旅途中增添一分舒心和愜意。如果喜歡我們這裏，那就歡迎您常來！酒店全體員工期待您的下次光臨，最後祝願您和您的家人身體健康、萬事如意！！！
Hehuaheyebeita
Elegant Room - Garden-View (Double bed)
Menginap di Nov 2024
Sendiri
6 ulasan
4.7/5
Menakjubkan
Diposting pada 30 Des 2024
整體環境不錯，就是房間設施略陳舊，充電地方不太方便，門不太好關但是很快就能解決問題，員工態度很好。海景和灣景房很優美
Terjemahkan
Tanggapan dari Properti: 您好！非常感謝您選擇海南伴山伴海酒店，感謝您的滿分好評和對我們服務的認可。我們力爭為每一位客人打造一個完美的入住感受。酒店位於神州半島度假區內，遠離街頭的嘈雜，希望能夠為您營造一個安靜、舒適的休息環境。酒店樓下的內海是老爺海，與外海相連，每日也會潮起潮落，坐在餐廳也可以看到內海，周邊景點有燈塔、神州半島海灘、洲仔島、石梅灣、加井島、鳳凰九里書屋、高爾夫球場、日月灣等。海崖餐廳的早餐有廚師精心為您搭配的營養早餐，希望在您入住期間，給您留下美好的時光！再次感謝您對我們服務的認可，誠摯的祝願您和您的家人身體健康、萬事如意！！！--海南伴山伴海酒店
MERICC
Kamar King dengan Pemandangan Teluk
Menginap di Okt 2024
Pasangan
8 ulasan
5.0/5
Fantastis
Diposting pada 30 Nov 2024
距離神州半島較近，開着10分鐘以內可以到達燈塔景區入口，燈塔景區門口街對面可以租小電驢，騎着進去玩比較方便，燈塔景區門口也有很多吃飯的地方
Terjemahkan
Tanggapan dari Properti: 您好！非常感謝您選擇海南伴山伴海酒店，感謝您的滿分好評和對我們服務的認可。我們力爭為每一位客人打造一個完美的入住感受。酒店位於神州半島度假區內，遠離街頭的嘈雜，希望能夠為您營造一個安靜、舒適的休息環境。酒店樓下的內海是老爺海，與外海相連，每日也會潮起潮落，坐在餐廳也可以看到內海，周邊景點有燈塔、神州半島海灘、洲仔島、石梅灣、加井島、鳳凰九里書屋、高爾夫球場、日月灣等。海崖餐廳的早餐有廚師精心為您搭配的營養早餐，希望在您入住期間，給您留下美好的時光！再次感謝您對我們服務的認可，誠摯的祝願您和您的家人身體健康、萬事如意！！！--海南伴山伴海酒店
Tamu
Garden-view Double Suite
Menginap di Des 2024
Keluarga
6 ulasan
4.0/5
Luar Biasa
Diposting pada 27 Jan 2025
離景區很近，房間很大，服務也不錯，就是屋裡味道有點大，有點潮濕味兒
Terjemahkan
Tanggapan dari Properti: 尊敬的客人：您好！謝謝您選擇入住海南伴山伴海酒店，本次入住未能讓您滿意而歸，我們也感到非常遺憾。酒店自開業以來，秉承感受尊貴的服務理念，全體員工盡心竭力，用真心在南國勝景中着力為貴賓打造温馨舒適的休憩之所。您提出的問題我們會馬上排查和整改。如果我們有緣再相遇，您有任何問題煩請第一時間告知我們，我們將及時、快速的為您解決。再次為沒能讓您有完美體驗感到非常遺憾，我們唯有認真分析、解決您提出的意見和建議，更加努力、精進、改進，才能不辜負我們的相遇之情。我們堅信通過酒店全體員工不斷地努力和提升，終會達到您心中的標準，如果有機會，我們歡迎您再來酒店體驗，謝謝您！
Tamu
Cliffside Grand Double Bed Room
Menginap di Sep 2024
Keluarga
4 ulasan
0.8/5
Diposting pada 5 Okt 2024
真是10.1亂價 最多200 的旅館酒店 環境真的很拉垮 不知道這樣的酒店怎麼要1000多，好奇的住一下 結果真坑，晚上給寶寶洗澡的時候用毛巾包裹住了 結果到床上一看還有血 真是噁心至極 結果後來説可能是沒有注意 讓我們理解下是一人多了 那就活該我倒黴？ 真是垃圾啊 陽台臟的要死 房間也小 真是垃圾酒店
Terjemahkan
Tanggapan dari Properti: 尊敬的客人：您好！謝謝您選擇入住海南伴山伴海酒店，本次入住未能讓您滿意而歸，我們也感到非常遺憾。酒店自開業以來，秉承感受尊貴的服務理念，全體員工盡心竭力，用真心在南國勝景中着力為貴賓打造温馨舒適的休憩之所。您提出的問題我們會馬上排查和整改。如果我們有緣再相遇，您有任何問題煩請第一時間告知我們，我們將及時、快速的為您解決。再次為沒能讓您有完美體驗感到非常遺憾，我們唯有認真分析、解決您提出的意見和建議，更加努力、精進、改進，才能不辜負我們的相遇之情。我們堅信通過酒店全體員工不斷地努力和提升，終會達到您心中的標準，如果有機會，我們歡迎您再來酒店體驗，謝謝您！