Maui Kamaole

My family stayed in Maui Kamaole Unit #L-201 for 7 days and had an incredible experience! Everything about the condo was so well thought out. The beds were very comfortable, the showers and bathrooms were clean, updated, and beautiful, the kitchen was stocked with everything you could need to cook meals and enjoy a cocktail! The Lanai overlooking the beautiful grounds with the view of the ocean was our favorite place to have meals and hang out. It has an awning that extends out to keep you out of the sun any time of the day! The proximity to restaurants and the beaches was perfect. We loved walking to the nearby park/beach in the morning with our coffee to watch the sunrise! We couldn’t have imagined a better experience for our family’s first trip to Maui!

We stayed in M105. Very well equipped condo. Lovely location for condo - near parking, BBQ, and pool. Would stay here again. Air conditioning unit a little difficult to use but worked well. Private lanai with nice table and chairs. Beds comfortable.

We have stayed at the Maui Kamaole on several occasions. The last was Oct 13 to Nov 12/24. The property is generally quite excellent as far as we are concerned. The pools are well maintained as are the grounds. The unit we stayed at this trip was d 105. The unit was clean on arrival and everything seemed to be in working order. By the end of the first week the fridge was making so much noise it was hard to sleep. Vacasa, the property manager had a repair man on site in good time. By the end of the second week the same problem returned. I stayed at the unit and watched the repairman fix the problem. We lost some food from the freezer and Vacasa said they would compensated us. We heard nothing more on the topic. Never make a promise you don't intend to keep! On our last day the safe refused to open and so another call to vacasa. Again they were quick to get the problem solved. The unit was in not bad condition but was looking a bit tired. the carpets are near the end of their life. The lanai off of the living room was well maintained by the condo association and was clean. The table and chairs were old but serviceable . The lanai off of the bedroom looked like it had not had a clean up for months. The few surviving plants appear to depend on infrequent rain or concerned renters. Over all we had a great time and really the problems we had were not to serious. There are lots of choices in that property and we most likely will rent a different unit next year.

PMI condo was updated and nice, but there were quite a few little black bugs in the upstairs bathroom. The bigger concern - PMI didn’t honour a refund THEY offered (stated in 2 emails). Refund was for an interrupted stay with painters in our condo and lack of access to our lanai. It really interrupted our stay and we got less than 24 hours notice this was happening (Day 2 of our stay). The offer was clearly too good to be true. No refund came. After our checkout when we questioned why no refund was forthcoming, PMI attempted to gaslight us and somehow blame us for not honouring their offer. Yet they won’t say in writing why they won’t refund us. In one phone call they went on to minimize the interruption of painters entering our site while we were in there - yet they were the ones who offered compensation at first. That is sketchy?! Truth is, if you make an offer, honour it or people won’t trust you, PMI. Whether you like us or not, whether you see us as rude or not, customer service would mean you follow through with what you offered. And yes, we did hang up on one call with PMI AFTER they refused to send the offered refund. We were gobsmacked they would be understanding during the stay and then wouldn’t honour their offer. Regardless of how many great reviews they get, we will never trust them again.

I love this location. So close to the beautiful Kamaole III beach, I walked down to the beach nearly every morning for a swim, sometimes multiple times a day. Of course, every condo here is privately owned, and they're all different. I've stayed in two different condos on two different occasions. The first was a 2 bedroom / 2 bath with an impressive view of the ocean from the front of the property. Really great. The decor was a bit outdated, but I didn't mind because it was clean and the kitchen was well-stocked, and the location was unbeatable. The second condo I stayed in was a one-bedroom with 2 baths. This one had a lovely lanai that opened out onto a lawn with lush, tropical landscaping all around. The only problem I had was that the one-bedroom units are on the ground floor, beneath the 2-bedroom units. I could hear footsteps and the murmur of voices upstairs constantly. And whoever was sleeping in the bedroom directly above me had a vibrating alarm clock on their phone that went off at around 3am and 4am on multiple mornings, and it would wake me up instantly every time. And then after it initially went off on those mornings, it would ring and vibrate again like every 30-45 minutes. Very disconcerting. I sent a very considerate, friendly note to the people upstairs, but they ignored it. So I spoke with the property management office and they tried to help to no avail. Really disappointing. I lost a lot of sleep, but the beauty and warm spirit of Maui kept me happy. However, I don't intend to stay in a downstairs one-bedroom condo here again - it's clear that there is no sound-proofing between floors. If you're sensitive to noise at all, I don't recommend booking a downstairs unit (as far as I know, all the one-bedroom units are downstairs, underneath the 2-bedroom units which are on the upper floors). The two pool areas are really nice, especially the upper pool area that has beautiful, lush, tropical landscaping.

Positives: excellent location, fantastic view of the ocean. We saw whales every day and beautiful sunsets at night. Very close to beaches, and restaurants. Condo was clean, roomy for 2 couples, nicely stocked kitchen. Nice big tv, we watched the Super Bowl. What is better than the ocean and football! Parking space right next to our building. We were able to check in 2 hours early also. Only negative is the carpet is dirty and should be replaced.