Hotel Basera Brij Bhoomi Vrindavan

the room was dirty, have to ask housekeeping staff to clean the dustbin with unhygienic cutlery provided for room service. although i requested a room conveniently located for a senior citizen, i was given one at the end of the corridor with a housekeeping cart left outside. in the morning, we handed the keys to reception for cleaning, but upon our return, we were told we’d have to wait 30 minutes in another room, which was also dirty and had just been vacated by another guest. when we raised this issue with reception, they seemed unaware of the situation. upon requesting the complaint book, we were handed a register, which didn’t seem to be the official complaint book. this hotel doesn’t even meet one-star standards, and i saw multiple guests requesting room changes due to uncleanliness and broken facilities. not recommended at all—it’s a complete waste of money..

Helpful and polite staff what i need they provide food is awesome must try room are spacious and clean

I travel-led with my family, hotel basera brij bhoomi was very, very comfortable and budget friendly. Rooms were very neat and clean. Hygiene was maintained at its best. Staff was also very helpful. Overall, i enjoyed my stay and i would recommend to everybody.

Public transport was easily accessible from hotel. Staff was cooperative and polite. Rooms were not worth the money paid. Rooms and washrooms could have been more clean and good.

Location of hotel was excellent. Staff was good and supportive. Neat and clean room. Overall experience was excellent.

Very good in all respect, location is good, good reasturant, traveling guide is proper, room service is also very good, clean room