Villament Zinc Journey by the Fern, Karjat

Had very nice stay at villament zinc Journey by the Fern Karjat!! Wonderful rooms beautiful surroundings. Entire property looks greeny. Restaurant very closed to swimming pool, however you can have very tasty food at their restaurant. Overall you can enjoy ur stay here.

We booked an entire villa (4 rooms) 4 months in advance for our parents 50th anniversary celebration. However the resort manager Altesh had double booked our rooms with some wedding party. He said he would make it up by providing a bigger villa. However, on arrival, we were moved to an Airbnb 4km away from the resort, which was not clean - dirty linen, dirty toilets, and it did not have access to the restaurant services or any resort facilities. We were forced to spend one night there as we were travelling with senior citizens and children. The next day we spent more than half our day in the Villament hotel lobby trying to find a resolution and get the rooms we had paid for! A terrible experience! Worst weekend ever. After a lot of back and forth, they promised to get us rooms back at the resort - rooms were not ready so we had to wait again. Then, we got a room with a faulty AC. Plus the premises and lawns were badly messed up and strewn with garbage due to the wedding function. Entire resort was filled with external workers breaking and removing wedding decor and when they finished clearing, another set of workers arrived to get the lawns and pool area ready for the next wedding function. There was no place to walk about the property and definitely not safe for children. Hammering and banging noise continued until after 2 am as they were building a stage with no concern for hotel guests. A horrible night! Plus we were promised a refund and compensation for our first bad night by manager Karan - but at the end he went back on his word. We were completely exhausted at the end of this weekend. Not sure how The Fern resorts have hired such bad managers! Please do not waste your time and money at Villament. There are much better, more reliable, quality places in Karjat for this budget (and less), which provide excellent service

Recently we had our Office Team building cum picnic in Villamemt Resort. Right from planning stage till execution had great arrangement and support from Mr.Anil Gupta. The resort is perfect combination of luxurious ambience with great hospitablity. The accommodation, food and beverages and other facilities are fantastic. Pool, Indoor games and DJ were awesome. Specially thanks to Mr. Akshay for fabulous arrangements of Food and beverages with service and last but not the least Ms. Jiya and Mr. Vishal for smooth check in of 40+ persons.