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Ulasan terverifikasi
Location4.4
Amenities4.1
Service4.4
Cleanliness4.4
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All reviews(83)
Positive reviews(76)
Reviews with photos/video(14)
Friendly staff(19)
Awesome stay(15)
Convenient location(13)
Delicious breakfast(12)
Easy to get around(11)
Close to metro(6)
Negative reviews(7)
Guest User
Classic Room
Menginap di Okt 2024
Business travelers
3 ulasan
5.0/5
Outstanding
Diposting pada 23 Nov 2024
Great atmosphere, helpful & friendly staffs. Really enjoyed my stay.
Guest User
Classic Room
Menginap di Nov 2024
Solo travelers
27 ulasan
5.0/5
Outstanding
Diposting pada 29 Des 2024
I couldn’t be happier during my three nights of stay at the Intercontinental Vienna. I was given an early check in upon arrival after a tiring long haul flight. The front desk staff was so warm and helpful, giving me all the tips to browse the city area. The location of the hotel couldn’t be better as the Metro station is directly opposite to the hotel entrance. The breakfast was awesome with good quality food which fed me so well that I didn’t need a meal for the day until later in the afternoon. I want to specially mention the nicest staff at its bar who not only provided excellent service but showed their warmth and care to their customers. During Xmas day, after my dinner at the bar, one of the staff kindly ran to the life to give me a plate of chocolate biscuits to wish me a merry Christmas. I was so touched and want to use here to express my thanks to them and to that particular staff. I wish I had his name ! Overall, I throughly enjoyed my stay there and will not hesitate to come back if I ever visit Vienna. It is the most value for money place I have stayed.
Sun_shine___17
Classic Room
Menginap di Apr 2023
Family
83 ulasan
4.0/5
Very Good
Diposting pada 31 Mei 2023
Very classy hotel but kind of old, they definitely need renovations
Perfect view of beautiful park
Tanggapan dari Properti: Dear Sun_shine___17, Warm greetings from InterContinental Vienna! On behalf of the hotel, I thank you for your lovely feedback. The InterContinental Vienna hotel was built in the early 60's, in the Classic Viennese Style. I am convinced that after renovations, we will be able to reach your satisfaction niveau.We are already planning to do a significant renovation, where the hotel will be completely refurbished. Should I be of any assistance for your future stays at our property, please do not hesitate to contact me at any given time, prior to your next arrival. Wishing you a splendid rest of the day. Kind regards, Your InterContinental Vienna
Bazian
Senior Suite
Menginap di Jun 2023
Family
5 ulasan
3.5/5
Diposting pada 5 Jul 2023
The hotel is really ild and need a serious renovation, also not very clean but the service and the amenities was good.
Tanggapan dari Properti: Dear Bazian,Thank You for your feedback.Indeed a major overall is scheduled to happen soon!Happy you enjoyed our service & amenities!Kind Regards,Joao EverardFront Office Manager
Matthias
Classic Standard Twin Room
Menginap di Feb 2023
Business travelers
7 ulasan
5.0/5
Outstanding
Diposting pada 19 Mar 2023
Great stay in a traditional hotel
Service always ver kind and supportive
Clean and convenient rooms
Excellent breakfast
Inter Conti Vienna you will see us again
Tanggapan dari Properti: Dear Matthias, thank you very much for your wonderful feedback - we appreciate it. Our hotel is actually very traditional and we are particularly proud of our beautiful lobby and bar with the chandelier. We are happy to hear that you enjoyed the service and your stay with us.It would be a pleasure for us to welcome you again soon!With best regards from Vienna,Natalie MaierClub Lounge Manager
林(S)
Club King Room
Menginap di Apr 2022
Solo travelers
14 ulasan
4.0/5
Very Good
Diposting pada 14 Mei 2022
This is more of a building issue, the noise from neighbours was easily heard and does affect sleep esp for light sleeper. The service level from staff are above average.
Tanggapan dari Properti: Dear "_saa809644****", thank you so much for your kind comments. We hope to have you back soon. Until then stay safe & all the best! With kind regards from Vienna, Philipp Gotschy | Guest Relations Manager
王小姐SW
Classic Standard Double Room
Menginap di Jun 2022
Family
4 ulasan
5.0/5
Outstanding
Diposting pada 19 Jul 2022
Old hotel. Good location. Friendly and helpful concierge staffs.
Tanggapan dari Properti: Hello from Vienna,thank you so much for staying with us and your kind comments.We look forward to welcoming you soon.
Xihuanzijiadeyiyi
Classic Room
Menginap di Sep 2024
Solo travelers
7 ulasan
4.2/5
Very Good
Diposting pada 10 Okt 2024
The room is relatively small. After unfolding a 26-inch suitcase, it seems very crowded. The layout of the bathroom bathtub, toilet and washbasin is also very crowded.
There is no floor drain on the bathroom floor. When showering, water will splash out and form water accumulation. The floor will be slippery. Pay attention to safety. The hotel does not have disposable toiletries such as toothbrushes, toothpaste, and combs, but shower gel and shampoo are easy to use.
The hotel has a parking lot, 35 euros/24 hours.
The hotel has a sense of age and a very good location. It is next to the old town of Vienna. There is a park downstairs. It is very friendly to friends who like city walks; across the road is the U4 subway line, which can go directly to Schönbrunn Palace. The convenience of commuting can add a lot of points to the journey.
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Guest User
Premium Twin Room
Menginap di Feb 2025
Family
11 ulasan
4.5/5
Great
Diposting pada 28 Mar 2025
The InterContinental Hotel is in a very good location. It is very convenient to walk to various attractions in the city. There is a subway at the door that goes directly to Schönbrunn Palace. The hotel facilities and services are quite satisfactory. After all, it is an InterContinental. The breakfast is very rich and tastes very good.
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Anonymous User
Classic Standard Twin Room
Menginap di Agt 2024
Business travelers
24 ulasan
5.0/5
Outstanding
Diposting pada 24 Sep 2024
The surrounding facilities are complete, and it is very convenient to visit attractions, shopping and dining within a 15-minute walk~
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Chuanma613
Classic Room
Menginap di Jun 2024
Family
41 ulasan
4.0/5
Very Good
Diposting pada 30 Jul 2024
Very good hotel, from the concierge at the entrance to the front desk to check in, they are very warm and even gave two chocolates. The windows in the room are also very cute, and the curtains are very warm. If you want to buy a cruise ticket, you can do it at the tourist counter next to the front desk on the first floor, which is very convenient! It is also close to walk to the Golden Hall to listen to concerts. It takes 15 minutes to walk to the pedestrian street.
Teks AsliTerjemahkan dengan Google
6/20
Tanggapan dari Properti: Dear Chuanma613,Thank you so much for your lovely review! We’re thrilled to hear that you had a great experience, from the warm welcome by our concierge and front desk team to the thoughtful touch of chocolates. It’s wonderful to know you enjoyed the charming room and cozy window curtains.We’re glad the ticket service for the boat tours was convenient for you and that you found our location ideal for attending concerts at the Golden Hall and exploring the nearby shopping streets. We look forward to welcoming you back for another enjoyable stay! Kind regards, Your InterContinental Vienna
Guest User
Classic Room
Menginap di Feb 2025
Travel with friends
39 ulasan
5.0/5
Outstanding
Diposting pada 25 Mar 2025
Very good hotel. The hotel is in a very good location, very close to various attractions such as the Golden Hall, and the view from the room is also fresh. I will stay here again next time
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wang1985_
Classic Room
Menginap di Okt 2024
Solo travelers
9 ulasan
4.8/5
Amazing
Diposting pada 21 Nov 2024
The room is quite big, the food is good, and it's close to the city, so it's convenient to go anywhere, especially to concerts, which are just a few steps away. The room is quite comfortable, it feels really good!
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Guest User
Premium Corner King Room
Menginap di Apr 2024
Family
31 ulasan
3.5/5
Diposting pada 7 Mei 2024
The room size is OK, the facilities are old, but there is basically no service to speak of, which is really a big difference. Fortunately, we only stayed for one night.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thanks for your feedback. We sincerely apologize for the disappointing experience you had during your stay. We appreciate your input and will work with our team to resolve these issues. We hope to have the opportunity to provide you with better services in the future. Kind regards, yours from the InterContinental Vienna
ChinSenn
Classic King
Menginap di Agt 2024
Couples
12 ulasan
2.7/5
Diposting pada 9 Okt 2024
It's hard to describe in one sentence...
This price and this location should be considered when booking
The transportation is very convenient. There is a subway entrance across the street from the hotel. It takes only half an hour to walk to the city center
But but... The hotel facilities are too old
The elevator is older than my mother (this does not affect it)
The overall facilities in the room are relatively old, especially the facilities in the bathroom, which will give people a dirty feeling, but it is not that they are not cleaned well
The service is still OK. We arrived at around 12 noon and did not mention early check-in. The front desk directly checked us in
There were many people at breakfast, which was a bit chaotic. Coffee was not asked for or poured. The food was satisfactory
Overall, it is not as good as the InterContinental in Prague