Victoria
29 Februari 2024
Check in staff friendly yet not really listening. Pouring Rain today when I was checking out. Was taking a load to my car, no dolly, & front desk locked me out of building. A fellow guest let me back in then cleaning staff let me back in room so i could retrieve my 2nd load. Never felt so pushed around. I like to pack as I watch price is right. Can't they wait 5 minutes so i can load my car?. Its ridiculous. I'm an excellent guest & never leave a giant mess for anyone. Ten minutes would be kind. Just unthinking about comfort of regular guests. Bum's rush.
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