Insika Lodge

We had a delightful stay at Insika Lodge in Victoria Falls, a modern and comfortable retreat that opened in January 2023. The rooms were beautifully designed and spacious. The food was very good, with the highlight being the traditional African braai (BBQ) served on one of our three nights—a flavorful and memorable experience. The restaurant pricing was very reasonable. One area for improvement would be automatic refilling of bottled water in the room fridge, as this required a request but should be part of routine room service. The infinity pool was nice overlooking the surrounding woodland. Watching warthogs and their young grazing nearby and baboons on the area added to the charm. However, the pool’s early closing time was disappointing after long days exploring Victoria Falls. Extending the hours would enhance guest convenience. The staff were warm and eager to assist, though some were clearly new and gaining experience. Their friendliness compensated for minor hiccups. We appreciated the staff accommodating our late check-out request and that they offered to prepare an early breakfast for us on a day we were rafting the Zambezi and needed to leave before the restaurant opened. Something we greatly appreciated. A special mention goes to Macmillan, who arranged transport for us when the last shuttle into town (5 PM) had stopped—a service that could benefit from extended hours to provide an opportunity to experience fining dnd nightlife in Victoria Falls. Overall, Insika Lodge offers a fantastic blend of luxury, comfort, and attentive service. We highly recommend it for anyone visiting Victoria Falls!

Very much enjoyed our stay at Insika’s, and would go back in a blink. Very serene and peaceful atmosphere about the whole place, that is rooms, pool, patio and restaurant. The two friendly felines roaming around the property at all times were an added bonus… and I’m not even a cat person!

The property in beautiful and well laid out specially good for us seniors as it is all on one level. We really appreciated the extra touches for my husbands birthday celebration. The staff and service were outstanding. Thank you for making our first trip to Vic Falls so memorable.

Great adventure a nice surprise about intalation and Service Súper enviroment to involve yourself in Safari and África experiece

A lovely property with friendly, helpful staff. Close to the Falls and a lovely pool to cool off in after.

WHAT A LIVING NIGHTMARE ! I paid fully for our stay prior to arriving but still was charged at check out. They canivingly thought i would not notice! I pointed out that I had already paid and even came back to reception to show proof of payment through my bank. I was coerced into making the payment again and assured that if it was later discovered that i had double paid then they would transfer the funds back to me with no issues ! We stayed there in December and here we are in febraury and there’s still a lot of back and forth but they have not refunded my funds back. Over USD 800 to be precise!