Hotel dekat Verona Arena, Verona

The most satisfactory hotel for this trip to Italy, the price/performance ratio is full, it provides everything you need, the room is brand new, the location is perfect, you can also upgrade, the front desk is also very friendly

I was temporarily upgraded to a suite, which was perfect. The whole family liked it very much. It is a very dreamy hotel. Although it is not big, the location of the hotel is very good. All attractions are within walking distance. The main commercial street is right outside the door.

The hotel is located 16 minutes walk from the train station and 3 minutes walk from the ancient city. Clean, tidy, comfortable, quiet, good service, good breakfast. You can rest assured to choose to stay here.

It meets the standards of a five-star hotel. The breakfast is diverse and you can order food (free). There are hot dishes and various dishes. The room is moderate and the service is very friendly. The only drawback is that the elevator is a bit small.

The location is very good, the room is not bad, the facilities are complete, the travel is convenient, our car is parked outside, there is no charge.

I was skeptical reading previous reviews but decided to give it a try for one night during my business trip as I’m an IHG member. Having experienced staying at 5 different hotels in this city — most of them within walking distance on Corso Porta Nuova (main street leading from the train station to many main attractions) — I can say that Indigo was among one of my top 2 choices. The room I stayed in was tastefully decorated — the headboard of the bed immediately attracted attention, striking but elegant, with paintings seemingly telling romantic tales of the city’s history; open wardrobe was clever as it made the room seem spacious while leaving plenty of space for hanging clothes and jackets especially on a rainy day. The balcony was a super nice touch and was my favorite to come back to in the evening with a view of charming Verona at night watching people and cars passing by. Two chairs, a coffee table with blankets and a little bit of floral decorations. I spent a fair bit of time despite the cold and rain, soaking in the beautiful images which were among the most special memories I’d carry with me from this trip. Check-in was super efficient. Anna at the reception was an absolute joy to meet and interact with. She’s super kind, thoughtful and professional in helping me with storing my suitcase as I was in a rush to catch my train to a nearby city on a rainy day; she gave clear, accurate info helping me to go to the train station within 10mins; and on the next day, kindly offered recommendations for cafes. Her passion and enthusiasm and friendliness is above and beyond many of her peers. Her genuine smile stands out from others who might be just trying to get their job done. You can tell Anna is truly exceptional and a wonderful ambassador for Hotel Indigo. Keep up the good work! Breakfast service was super efficient, friendly, attentive. The professional and thoughtful gentleman offered multiple times coffee, tea, orange juice, etc, making sure each guest had everything needed for a good start of the day, quickly clearing dishes while guests stepped away - perfectly seamless. Truly outstanding attention to details. The restaurant offered a good variety of food choices: raw veggies are rare in hotel breakfast buffet but here they did so that was a plus in my book. Fresh fruits, muesli, (no sugar-added) yogurt and scrambled eggs were my go-to. Although I didn’t eat pastries or bread or drink Prosecco for breakfast, if that’s something you like then you’d be pleased to know they offered plenty to satisfy different tastes. The only thing that prevented Indigo from making my No. 1 choice in Verona was the shower. I requested specifically for a shower because from the photos shared by other travelers and reviews many commented that the bath look dated and needed update. I personally do not take baths in hotels so having a new, good water pressure shower with fast efficient drain would be way more important. They did honor my request with a standup shower corner stall. However, the square-shaped shower stall area was so small that my elbows (I’m petite size female) kept knocking on the glass doors. I believe they’re scheduled for major renovation in Jan-Feb 2024 so it’d be interesting to see if they remodel the bathrooms and showers.

Good location, hotel facilities are too old, leaving the attraction for five minutes walk, convenient

A decent hotel with premium quality room.  Everything looks luxury.  Almost all items with the hotel’s badges.  The only thing I don’t like is the room does not upgrade to USB accessories.

We recently stayed here for 5 nights to take in the sights of Verona and surrounding cities. While I can't complain about the price, and for that, it was a bargain, there were a number of issues that resulted in a less than perfect rating. The location: While it looks close to the main train station, it is about a 25 minute walk. However the 23/24/73 buses run regularly and pick-up / drop-off very close to the hotel Lidl: next door to the hotel is a Lidl - it was a godsend and well worth visiting (if only for the fresh cheese focaccia). The hotel itself was very clean but: - The rooms have wooden floors and the walls aren't super-thick. So, when someone checks in to their room nearby, you can hear everything. At midnight, it isn't great when they're walking in heels across the floor. - Lack of plug sockets - there was one usable plug in the room that is shared with the kettle, and one in the bathroom! - Air conditioning (or severe lack of) - the rooms have air con, however, it wasn't switched on and I was told by reception that at this time of year (October) they don't have it switched on. The room temp was in the high 20s which led to us not actually sleeping under the covers - we spend 5 night sleeping on top of the bed as the room was just too hot. We couldn't sleep with the window open as their was too much noise from outside. - The toilet flush was leaking 'hot water' - but this was repaired / replaced with a different toilet flush - Staff: They were helpful when housekeeping has vacuumed up one of my wife's earrings, but didn't offer any assistance with regards to the heating in the room

The hotel is small and simple, the lobby is comfortable and the service is good, the service attitude of the front desk and coffee bar is very good, the breakfast is rich and the products are great. It is a hotel worth staying in.