Hotel di Cittadella - Porta Nuova, Verona

The most satisfactory hotel for this trip to Italy, the price/performance ratio is full, it provides everything you need, the room is brand new, the location is perfect, you can also upgrade, the front desk is also very friendly

Good location, hotel facilities are too old, leaving the attraction for five minutes walk, convenient

It meets the standards of a five-star hotel. The breakfast is diverse and you can order food (free). There are hot dishes and various dishes. The room is moderate and the service is very friendly. The only drawback is that the elevator is a bit small.

The hotel is located 16 minutes walk from the train station and 3 minutes walk from the ancient city. Clean, tidy, comfortable, quiet, good service, good breakfast. You can rest assured to choose to stay here.

I was skeptical reading previous reviews but decided to give it a try for one night during my business trip as I’m an IHG member. Having experienced staying at 5 different hotels in this city — most of them within walking distance on Corso Porta Nuova (main street leading from the train station to many main attractions) — I can say that Indigo was among one of my top 2 choices. The room I stayed in was tastefully decorated — the headboard of the bed immediately attracted attention, striking but elegant, with paintings seemingly telling romantic tales of the city’s history; open wardrobe was clever as it made the room seem spacious while leaving plenty of space for hanging clothes and jackets especially on a rainy day. The balcony was a super nice touch and was my favorite to come back to in the evening with a view of charming Verona at night watching people and cars passing by. Two chairs, a coffee table with blankets and a little bit of floral decorations. I spent a fair bit of time despite the cold and rain, soaking in the beautiful images which were among the most special memories I’d carry with me from this trip. Check-in was super efficient. Anna at the reception was an absolute joy to meet and interact with. She’s super kind, thoughtful and professional in helping me with storing my suitcase as I was in a rush to catch my train to a nearby city on a rainy day; she gave clear, accurate info helping me to go to the train station within 10mins; and on the next day, kindly offered recommendations for cafes. Her passion and enthusiasm and friendliness is above and beyond many of her peers. Her genuine smile stands out from others who might be just trying to get their job done. You can tell Anna is truly exceptional and a wonderful ambassador for Hotel Indigo. Keep up the good work! Breakfast service was super efficient, friendly, attentive. The professional and thoughtful gentleman offered multiple times coffee, tea, orange juice, etc, making sure each guest had everything needed for a good start of the day, quickly clearing dishes while guests stepped away - perfectly seamless. Truly outstanding attention to details. The restaurant offered a good variety of food choices: raw veggies are rare in hotel breakfast buffet but here they did so that was a plus in my book. Fresh fruits, muesli, (no sugar-added) yogurt and scrambled eggs were my go-to. Although I didn’t eat pastries or bread or drink Prosecco for breakfast, if that’s something you like then you’d be pleased to know they offered plenty to satisfy different tastes. The only thing that prevented Indigo from making my No. 1 choice in Verona was the shower. I requested specifically for a shower because from the photos shared by other travelers and reviews many commented that the bath look dated and needed update. I personally do not take baths in hotels so having a new, good water pressure shower with fast efficient drain would be way more important. They did honor my request with a standup shower corner stall. However, the square-shaped shower stall area was so small that my elbows (I’m petite size female) kept knocking on the glass doors. I believe they’re scheduled for major renovation in Jan-Feb 2024 so it’d be interesting to see if they remodel the bathrooms and showers.

It's a prime location, a 10-minute walk from the arena. The surroundings of the hotel are also quiet, making it great for resting. All tourist attractions and restaurants are within walking distance. I booked a triple room and it was spacious, very clean and comfortable. Next time I go to Verona, I will book this hotel.

The single room is not too small for one person to live in. There is a window to go to the terrace. The third picture is the public area of ​​the hotel. The public area is quite unique. You can spend more time resting in the public area of ​​the hotel. If you don't drive, it's still some distance from the station, and the old town is worth experiencing. Breakfast is okay, the Italian coffee is not too bad

The stay I had there was simply incredible, I was positively impressed and would come back a thousand times over, everything is very beautiful, organized and very well located, it is right in the city center which makes the stay more pleasant, everything you can do nearby, there is all the commerce and especially next to the arena, the most beautiful thing, the hotel itself is very well built and there was always someone there to help us, the room is the cutest thing and super tidy, the breakfast is very tasty and There are several options, I loved everything about the hotel, congratulations and the people who work there are extremely friendly!!! 💕

The location is very good, the room is not bad, the facilities are complete, the travel is convenient, our car is parked outside, there is no charge.

No words to say really and the fact that the guy who was resptionist told me this is not my responsibility and I am not a waiter to bring blankets for you was anoteher level. I really like to discuss this with their manager because I've been to that hotel before and I aimed to go again but I don't think so anymore. Not me and my family! The receptionist was not professional and they expected me to go to their other building to collect the blankets that they did not provide! They were rude that they wanted to get to my room with out prior permission from me to check if the room actually has blankets or not!!!! They did not trust my words as a guest!!! this was so not respectful and of course I did not let them in to the room at 11 pm while my parents are sleeping and told them to check the room while I am checking out in the morning!! OMG I was waiting for blanket since 12 pm!!!! And they said you should come and collect it because we don't have staff!!!! a 4 star hotel! And once I went there they actually had 2 staff!