Hotel Best Western® di Verona

We recently stayed here for 5 nights to take in the sights of Verona and surrounding cities. While I can't complain about the price, and for that, it was a bargain, there were a number of issues that resulted in a less than perfect rating. The location: While it looks close to the main train station, it is about a 25 minute walk. However the 23/24/73 buses run regularly and pick-up / drop-off very close to the hotel Lidl: next door to the hotel is a Lidl - it was a godsend and well worth visiting (if only for the fresh cheese focaccia). The hotel itself was very clean but: - The rooms have wooden floors and the walls aren't super-thick. So, when someone checks in to their room nearby, you can hear everything. At midnight, it isn't great when they're walking in heels across the floor. - Lack of plug sockets - there was one usable plug in the room that is shared with the kettle, and one in the bathroom! - Air conditioning (or severe lack of) - the rooms have air con, however, it wasn't switched on and I was told by reception that at this time of year (October) they don't have it switched on. The room temp was in the high 20s which led to us not actually sleeping under the covers - we spend 5 night sleeping on top of the bed as the room was just too hot. We couldn't sleep with the window open as their was too much noise from outside. - The toilet flush was leaking 'hot water' - but this was repaired / replaced with a different toilet flush - Staff: They were helpful when housekeeping has vacuumed up one of my wife's earrings, but didn't offer any assistance with regards to the heating in the room

It's a prime location, a 10-minute walk from the arena. The surroundings of the hotel are also quiet, making it great for resting. All tourist attractions and restaurants are within walking distance. I booked a triple room and it was spacious, very clean and comfortable. Next time I go to Verona, I will book this hotel.