Well, I found this hotel for a colleague who was on the road. It seemed a nice hotel near Venice with good traffic connections. Booked it yesterday afternoon 14.02.2022. for a colleague who was due to arrive in the early evening. I booked it through the hotel website yesterday afternoon for a colleague who was due to arrive in the early evening and for that I guaranteed with a credit card because I chose the in-house payment option. I received confirmation immediately and forwarded it to a colleague who was 2 hours away from the hotel at the time. I thought everything would be fine, however when a colleague came to the hotel to check in they asked him for confirmation that he had been vaccinated with the third booster dose against covid. A colleague had a certificate for only 2 doses he received and he has yet to receive the third dose because a four months ago, despite being fully vaccinated, he was infected with covid. In any case, he was not admitted to the hotel because he did not receive the third booster dose, so he was forced to seek accommodation in nearby hotels. As a good service provider and tour operator, we know very well how much respect for covid measures is necessary, and at the same time we introduce all of them to all our partners, passengers and tour leaders. At this hotel, when booking through their site (we checked also through other booking sites), there was no warning that each guest must have received all three doses, otherwise we would have booked another hotel for a colleague where it is enough to be vaccinated with two doses. In any case, every guest deserves the right to complete and accurate information and that no one gets more into the situation of not being accepted to the hotel after a confirmed reservation which was safe because it is guaranteed by credit card and that after 10-12 hours of active driving instead of going to rest must try to find another hotel.
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