Thank you so much for the complimentary upgrade to a lovely room with probably the best view in Venice-of San Giorgio across the Lagoon. Also for the brut to celebrate our silver wedding anniversary which was a kind and thoughtful touch and much appreciated. Location of the hotel is perfect, so close to St Mark’s Square and at San Zacarria vaporatti stop. We also arrived by water taxi virtually to the front of the hotel. We appreciated the traditional 18th century style decoration with material wall coverings, regency furniture and Murano glass chandeliers. The breakfast room on the top floor also affords the most beautiful views across the Lagoon to both San Giorgio and the Salute in the morning sunshine and of the sunset. If we were to be critical it would be that the the breakfast room is a bit tired but then who looks round the room with that view outside. The breakfast was really good but it was very confused regarding what was included with the reservation and what was extra or I deed even available. . We had to clarify several times and found it a bit strange hiwever the quality of the food and presentation wwere really good and the staff very pleasant and welcoming. A simple menu on the tables would be a big help. On a similar note, it was also very unclear as to when the rooftop bar (which is actually also the breakfast room) was open. We had been told to 11pm and that if it were closed we could simply ask at reception. One evening we returned just before 10pm and finding it closed we did so, only to be told by the night reception that he couldn’t arrange a drink for us as he didn’t know how to make it even though we hadn’t actually said what we wanted. We put this down to low staffing out of high season. That said these issues were minor and didn’t affect our enjoyment of our stay. We would certainly look forward to staying at the Locanda Vivaldi again. It is really good value for its location. The other thing we would suggest is for the hotel could make more of its history and special connection with Vivaldi which is unrivaled in Venice. Would also add that we really appreciated the nightly turn down service from housekeeping who did an excellent job of keeping our room fresh and comfortable each day. Once again thank you for a special stay for our anniversary. Would happily recommend this hotel.
Terjemahkan