Hotel Delfino Venezia Mestre

The room was spacious and well-equipped with all the necessary amenities, making my stay very comfortable. Its convenient location, just a 10-minute walk from the station, was a major plus. I appreciated the peaceful atmosphere, which allowed me to relax and unwind after a busy day.

Excellent location and friendly staff. Bus stops in front of hotel’ s entrance connecting you with the city of Venice and the airport. Great value for money

The location is an excellent as the bus to Venice main island is directly in front of the hotel and there is a supermarket just beside the hotel. Also there is a McDonald’s restaurant and a mega supermarket 5 mins away. Room is clean also but the only minus point is weak and slow wifi . Hope this can be improved.

Stayed in the hotel for 2 days . The staff and the amenities where good . The hotel is in best location easily access to venice and walking distance to railway station

Extremely good living experience, people are nice, and transportation is also very convenient :)

I am a loyal customer of booking. I have booked a room several times. However, this experience in hotel Delfino Venezia Mestre made me very dissatisfied and questioned the professionalism of the hotel staff. We booked a 2-night stay from 5th to 7th. After a tiring day's travel, we returned to the hotel to find my dresses, coats and neatly folded clothes that had been placed on the bed were thrown on the floor. I was shocked that our closets were still empty, even though the cleaning crew needed to clear the bed of clutter, he/she had plenty of choices to put my clothes on the chairs, in the closets, on the nightstands. I absolutely cannot accept that my tight-fitting pajamas, three clothes that have been washed and clean, are left on the floor, not folded, mind you, but carelessly thrown on the floor! The so-called cleaning service is to stain all my clothes and cause me trouble, I really do not accept and would rather not have this service. This is the first time that I have ever seen a hotel move guests' personal belongings randomly, or even intentionally dirty them. In addition, my friend found that her bedding had been replaced with new, and the new bedding had someone else's dry menstrual blood on it, which she could not stand and felt sick. This happened on the same day the clothes were discarded and we were very unhappy with the room service in room 1303 on July 6. The air conditioning in the room was also unsatisfactory, unable to adjust the temperature, even when we set the temperature to 30 degrees it was still bitterly cold. All night we shivered in our thin comforters. Therefore, I am very sorry to write this letter, and hope that the hotel can pay attention to it and give me a reasonable explanation about the three questions above. Best wishes.