Ambasciatori Hotel Venice Mestre, Tapestry Collection by Hilton

good…

酒店位置非常好，出門就是公交車，乘坐4l，5站就到主島。酒店新建，設施齊全，淋浴給力，非常舒服。酒店旁邊有倆家非常大的超市，購物方便。強烈推薦來威尼斯遊玩的朋友住這裏。特別想説的是，我們不小心弄臟了床單被罩，自己洗不掉，不知道怎麼和酒店解釋。沒想到，晚上回來發現都已經換新的了。沒有任何質詢。瞬間感動。

朝食も美味しく、とてもいい。近くにスーパーもあり、便利。

很新的酒店，旁邊是很大的超市，門口可以坐15路到機場，價格合適的話可以考慮，但來威尼斯還是推薦住在主島

WORST Hilton experience in decades. The corner Junior Suite room was terribly hot. I complained three times and they said they were aware of the problem. They didn't send maintenance to even attempt fixing. The HVAC was inadequate for the large size of room. It was not extremely hot outside. Afterwards, I complained and asked for a refund. They (Chianti, the sales manager) told me my email didn't warrant a response, denied the refund, and said that the 80-degree room was acceptable. I've never been treated so terribly, and Hilton corporate was of little help. There is no reason to be loyal to Hilton as I have for decades given they don't care what their international partners do or say. Location was questionable with protests in the streets. The restaurant was even hotter! La PEGGIORE esperienza Hilton degli ultimi decenni. La camera Junior Suite d'angolo era terribilmente calda. Mi sono lamentato tre volte e hanno detto che erano a conoscenza del problema. Non hanno inviato manutenzione nemmeno per tentare di ripararli. L'impianto di climatizzazione era inadeguato per le grandi dimensioni della stanza. Fuori non faceva molto caldo. Successivamente mi sono lamentato e ho chiesto il rimborso. Loro (Chianti, il direttore delle vendite) mi hanno detto che la mia e-mail non giustificava una risposta, hanno negato il rimborso e hanno detto che la stanza a 80 gradi era accettabile. Non sono mai stato trattato così terribilmente e l'azienda Hilton è stata di scarso aiuto. Non c'è motivo di essere fedele a Hilton come lo sono stato per decenni, dato che a loro non importa cosa fanno o dicono i loro partner internazionali. La posizione era discutibile con proteste nelle strade.

I loved this hotel. It's been just recently fully refurbished and I love the style and the comfort. Starting from the communal areas it is extremely pleasant to have an aperitivo or a coffee in the bar next to the reception while doing some work - the american buffet breakfast is superb ( the fruit tart is special! ). I had one dinner at the restaurant and the quality of the food and the service is really high level The rooms are spacious and extremely comfortable from mattress to pillows and very quite. the location is convenient minute from Mestre station and well connected to airport and Venice island. The staff in is extremely professional and friendly In essence i had a very lovely stay and I will surely be back