Tribe Budapest Airport

We arrived at about 2:00 a.m. after a long journey — tired and just hoping to rest. But instead of helping us fix a small booking mistake, your staff made us pay for another night as if it were our fault. Actually, we paid the full price before checking in.But not a single person tried to make the situation easier for us. Then we were sent to one of the loudest rooms in the entire hotel, right beside the car park. The noise was constant — sleeping there was impossible, in fact, they had other quiet rooms. The following day, I put the cleaning sigh on before we out, but no one came to clean, and that was 5 hours passed. I phoned the reception and he lied to me there was no more cleaner.That was a lie — because we saw the cleaner after the phone . My kid is 11 years old, and I was so tired I could barely keep my eyes open. Do you really think it’s okay to make a child sit there half-asleep while her mom runs around fixing problems your staff (one of the reception female manager is called Kinga)caused? Because if that’s how you treat guests, something is very wrong. I’m not asking for luxury, special treatment, or anything extra — just basic respect, honesty, and a little bit of care when guests arrive exhausted and need help. That’s the least any hotel should offer. After everything we went through — the lies, the noise, and the complete lack of care,this hotel is without sympathy and full of lies!!! We are really SHAME ON YOU!!! This the worst service I ever experienced!!! FULL OF LIES!!! Completely Unacceptable!!!!

Excellent location close to the airport

Modern design new hotel. Very convenient for early flight just 5mins walk to terminal. Breakfast are very good.