ZaidaStan
23 Oktober 2023
We have visited this hotel many times in the past. Always enjoyed it. This trip we asked for an accessible room. We were put into Room 110. The front desk clerk told us it was a 1 bedroom king suite. This was a queen suite. We would have rejected the suite had we known it was not a king. The bed was horrible. It was collapsed on one side. Basically, I was sleeping in a hole. Head and legs high, and middle completely sunken. On the middle day of our stay, we requested the room to be cleaned while we were out for the day. When we returned, the bed was made. Floors not vacuumed. Dirty towels left on the floor and stuffed under the desk. The area around our room was noisy. Doors slamming, kids running up and down the hall, people shouting, all after midnight. As a gold member, I am very loyal to Marriot, and will continue to be loyal. However, I will definitely have to look for another property next time we are in the area. And we are in that area several times a year.
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