My stay at this hotel was very disappointing. I arrived around 7 PM, only to find that there was no hot water available. Despite calling the front desk three times and speaking to them in person twice, it took them a long time to send someone to fix the issue. Unfortunately, even after 45 minutes of effort, the problem remained unresolved. I eventually had no choice but to take a cold shower in cold weather, which was extremely uncomfortable.
The hotel’s overall standards do not match international expectations. The only positive aspect is its convenient location within walking distance of Varanasi Junction Railway Station. However, the lack of basic amenities and poor service make it difficult to recommend this place.
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