Initially we found it difficult to contact the property, however after contacting makemytrip, the hotel staff themselves called us to know our check in time and other details. The staffs were cooperative enough to arrange for a pick up as the hotel is located in the famous gal-is of benaras. Also they communicated well with my parents and gave clear instructions to reach a place from where help was given. I booked saptarshi suites for my parents after looking at the beautiful balcony view. Indeed the room was very beautiful and the balcony view was great. The hotel staff were courteous and helped my parents with ganga snan, shiv-ling darshan, allahabad brahman when approached. Mr. Abhijit, the manager and kamlesh another very humble staff helped my parents throughout. The food and breakfast was over the top. They had a good portioning sense, sufficient for healthy eating by two people. Lunch and dinner was tasty enough. Areas of improvement 1. Since the property is built on an old building, regular repair work is required to get rid of damp. (the work was going on when my parents visited)
2. The washroom needs to be cleaned regularly because damp insects from the drain have a tendency to come up. Other than these two points, the hotel is a great option for a wonderful stay in benares
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