*DO NOT RECOMMEND*. The hotel rooms were very plain and old. The elevators were very slow, and one was always broken. Many people were always waiting on the elevators. The worst part was one of the Managers Francisco was rude, and could not make a decision without his "manager" who I believe was the GM - Veronica. We had an issue, and he would not help. Of course Veronica does not work weekends, and never responded to our complaint about a separate issue! This Hotel Management does NOT care about you or customer service at this location!! Many other hotels to stay at in Valencia.
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