Residence Inn Vacaville

Soccer tournament We stayed at this hotel for a soccer tournament from Friday to Sunday. Davis Complex is a 24 minute drive. When we first checked in, we were given the wrong room. We had booked a one-bedroom suite but instead got a studio, which are two completely different types of rooms. It turns out they didn't have a one-bedroom suite available. On Friday, Pearl, the receptionist, was kind and gave us a free night. The next night, we were able to get our one-bedroom suite. The kitchen staff is lovely, especially the African American lady. The location is amazing, The indoor pool is great, and the icing on the cake is the outlets literally next door to the hotel, with great shops like Nike, Adidas, Abercrombie, Hollister, and many more. There are lots of food options available. The elevator is still not working, but the stairs are doable since it is a 3-story building. Currently, they are not charging for parking because the elevator isn't working, which seems fair to me. Overall, the staff is friendly, and the location is convenient. The hotel offers a pleasant stay for those attending the soccer tournament.

When we arrived we booked a 1 bedroom suite but it was on the second floor. They then informed us that the elevator was broken and we need to walk up the stairs. My husband had just had knee surgery a few months earlier so that was definitely a no for him. They gave us another room but I feel like that’s something they should share with guest prior.

Great stay Was very nice, one of the best stays. Clean, comfy and great breakfast included.

Property and room was perfect! The only thing I would say is they would need to let guests know there is no jacuzzi. Please Residence Inn take that picture off of the profile so everyone knows it’s just a pool. Also the elevator didn’t work and it was a struggle going up the stairs to the third floor with our older family members. Other than that it was perfect!

Overpriced for a poorly-run hotel Hallways were frequently dirty and needed vacuuming. Things were not working like the elevator and computer in the business area. Elevators were out of service for three full weeks. Laundry facility was there but offered no soap or softener dispensers so unless you brought your own you had to go shopping for detergent. Breakfast was the same every day. Plumbing in room needed attention. Drains were slow and partially clogged. Disposal in kitchen sink was not working properly. The stove top in room wasnt working properly and therefor I could not use it to cook anything. I couldn’t even boil water. When I asked for housekeeping all I got was a made up bed and a few new towels. No new sheets. No dishwasher soap. No cleaning of the kitchen.

The room was fine but the beds and pillows were awful and the pool was cold