Hotel Joyet de Maubec

This is the most excellent hotel in a superb location. Rooms are well appointed, the staff are courteous and extremely helpful. As for the food ... why is the restaurant not awarded a Michelin star or two. This is the second (but not last) time I have stayed here and it has never disappointed me.

Exceeded our expectations I would give this hotel 7 stars out of 5. Thierry did a fantastic job of ensuring that we were well taken care of. The hotel itself is immaculate, the service was second to none and the breakfast was superb.

The hotel is very nice. Rooms are comfortable and breakfast was good. However, our stay was pretty terrible I’m afraid and even raising our issues with reception on checking out was met with very little in the way of an apology. I booked the hotel for a one night stop-off stay on the way back from the south of France. It was booked in January 2023 for a July stay . Over the course of that 5 months period, I never received any emails from the hotel to suggest anything unusual would be happening on the night of our stay. Even on the day of checking in nothing was mentioned to us. However, when we came down for dinner at 7:45 pm we met in reception and told that we could not be in our room between 10:30 pm and 11:30 pm that evening because of a firework display. When we questioned this, we were told there was a health and safety issue and that the fireworks meant that we would have to vacate the hotel completely for that hour and we would only be let back in when it had finished. The hotel had five months in which to communicate this information to it before our stay and had they done so I would’ve cancelled the room immediately without any concerns. To drop this information on us at 7.45pm when we had no alternative accommodation is simply unacceptable. We went out for dinner and went back to our room at about 9 pm as we were very tired. At 10:30 pm we had a knock on the door and a couple of moments later the phone rang endlessly until we woke up and we were told we had to leave the room. We said we were not going to get dressed and leave the room as we had a 600km drive the following day. On that, we were told that we were not allowed to open the curtains and must not put the light on so we did not spoil the fireworks display. The fireworks eventually finished at 11:40 pm and then loud music started directly outside the hotel and carried on until almost 3am