Utazu Hotels with Wi-Fi

I stayed for 2 nights at work. I also confirmed that the check-out time was 11 o'clock in the reservation confirmation, but after 10 o'clock from the front desk, I was told that the check-out was 10 o'clock and was urged to leave. The room information also stated that check-out was 11:00, and the reservation confirmation was also stated at 11:00, so I thought it was strange, so I asked the front desk to reconfirm it after leaving the room. It was thought that it was 10 o'clock at the front desk whether it was a difference of the system with the reservation site. I apologized, but I was disappointed because I thought it was a good hotel with delicious breakfast and good location. I made eco-cleaning only for towel exchange for two consecutive nights, but when I called out to get water at the front desk, I was told that it was eco-cleaning. I didn't have such an explanation, so I wanted an explanation.

I walked from the station. There were aquariums, sightseeing spots and restaurants within walking distance, so there was no particular problem. The room was also beautiful. The water in the faucet was difficult to stop, and the toilet lever was hardened or not automatically returned, and it was kept flowing until I noticed.