Levels Unawatuna

The view is so stunning We can’t use the bath tab because it’s leaking The AC is not that good All the staffs are good

房間很大，設施很好，早餐比較少，而且要提前預訂，我們7人的晚餐燒了一個半小時，而且千萬別點本地牛肉，太難吃咬不動，一點沒吃，除了吃，風景很棒，無敵海景

I stayed in a luxury suite with my wife, and here’s what I can say. The room was beautiful, with a great view of the ocean. It was clean, with no bad smells, but it was clear that the furniture and interior were not new. The bed was big and comfortable. That’s where the good things ended. There was a coffee machine in the room, but no coffee pods, so it was useless. The balcony door handle was broken. We couldn’t use the bathtub because it was leaking water all over the floor. We called reception, and they said they would send someone right away. There were no slippers in the suite, and no one came to fix the issue. After 20 minutes, I went down to remind them. A staff member finally came and did something, but we didn’t check if the bathtub worked after that. The restaurant was a big disappointment. The tuna tartare was tasty, but we couldn’t eat the main course. We’ve been on the island for three weeks, and we don’t have fancy tastes, but the carbonara with bacon was actually overcooked tagliatelle with ham, covered in cream and without any real seasoning. The veal tartare was obviously made from frozen meat, which we expected, but eating it with ice inside was not enjoyable. The dish had big pieces of red onion and no seasoning at all—not even salt and pepper on the table. The service was bad, and it felt like the staff had no experience. When we got the bill, there was no discount or even an apology. I had to ask for a discount myself, and the waiter and manager decided to take off just 460 rupees from a 31,000-rupee bill. No one apologized or asked what was wrong. I’m just happy we stayed in this “luxury” suite for only one night.