First Group Breakers Resort - Official

We would just like to thank you for ALL your hospitality over the past week. Everyone was very helpful and friendly from check in to check out. The rooms were clean, neat and very comfortable. Would stay there again. It was a beautiful week. The hosts were wonderful and kind, the food was amazing and most importantly the service from the waiters was excellent, exceptional and exquisite. Special thanks to everyone for making our stay amazing. "A great leader is one who knows the way, goes the way and shows the way."

I had the wonderful experience of staying here force week with my partner and in-laws. I cannot recommend the Breakers resort enough! The staff are efficient and friendly and our room was spacious and well-equipped with all that we needed. It is a safe resort for children to wander and explore and the restaurant's food is delicious. There is also an inhouse beauty spa and hair salon. Spacious grounds and well-maintained swimming pools for both adults and children. I loved staying here!

Unit 318 Breakers September 2023 checked in and found the apartment to be stuffy with an unbearable odor. She requested the cleaning staff to assist with ventilating the apartment. Shortly thereafter, the children presented allergy(sinus symptom could not inhabit the apartment for the period it was booked for and vacated the same day.i requested a refund but was refused even though supplier couldn't deliver, I have tried multiple attempts in contacting supplier with no success, eventually sent message stating non refundable don't contact them Maintenance lady stated to use facilities at breakers so that we at least can enjoy some of the holiday even though the damp smell would still be there, she offered to put fans on an air the apartment , but obviously you cant open the windows due to monkeys. The cleaning lady also came through and stated that guests have complained in the past. I see bad reviews about 318, looks like lots of people are unhappy but nothing can be done, imagine loosing 11000 rands in one go hard earned money😭

This is my second experience at Breakers and each time it gets even better! The friendliness and efficiency of the staff was consistently great. The resort has an excellent Spa and Hair Salon as well as a good restaurant, lovely pools for adults and children, and daily activities. The scenery is magnificent and it has a beautiful beach and forest walkway. I highly recommend Breakers Resort for everyone, and look forward to my next trip!

Overall stay at Breakers Positive Staff: Friendly staff at checking and the porters assistance was really great. Thanks Emm for your assistance and great customer service. Location of the resort: The resort is central and one has quick access to the malls, restaurants and highway. View Stunning view and good seenary Negative review: The blanks in room 802 had bed bugs. This was reported to the housekeeping manager. They manage to change the linen but it’s unacceptable for a 4 star hotel Price The cost of the stay was not worth the value I paid. The prices vary on a daily basis but I paid a flat rate of R3396.60 for weekday and weekend stay. I stayed 4 days / 5 nights. Cleanliness of the apartment Bathrooms were still dirty at check in. One can see they redo the walls and tiles however the peel paint was still on the floor throughout my stay. Please go check it might still be behind the bathroom door. Shop No shop at the premises to buy swim goodies for kids. Entertainment for kids: It is limited, I tried accessing the games area and it was locked through my stay. There is only one pool table at the pool area. Swipe facilities for put put is not available all is cash. My proposal is to charge the fees to the room and bill the guest at checkout. Braai area Braai-ing is not allowed Friday’s and Saturday’s, not on, as South Africans we prefer to braai over these days and on certainly on holiday. Beach access Breaker’s resort has no stair case to the Beach, one has to walk right down to bronze beach to have access and enjoy. Swimming No swimming between 7-9am and pools closes at 10pm. Ekko time shares In terms of the POPI act one need to consent for personal information to be shared with a 3rd party. I received a call from a lady by the name of Nadia from Ekko leisure requesting me to go down reception. At arrival she has a full presentation and selling time shares. She had a list of all guest and was exposed to all our personal information. This is not on. Please review the POPI act this is a breach, and kindly provide me with confirmation that the information was collected and destroyed in terms of tbe cloud governance destruction policy.

The complex requires a substantial investment to upgrade. A lot of the external amenities have been allowed to down grade over time and haven't been replaced. The bar and snack facility is fine and the staff great. The units themselves are good. The rooms are serviced well, despite there being the ever present pest of flies. This is my third visit. I wont be returning until something is done.