Clarion Hotel Umeå

The hotel was lovely with good facilities. Situated near the river. We had a pleasant room and a good [self service] breakfast. Check in was - however - chaos. We were travelling by coach in a party of 60 odd. The coach used the rear entry "ground floor". Reception was on 1st floor. People would get in lift with their luggage to go up only to appear again and again not having done so.

Check in way easy, I was able to check in early. The woman at reception was incredibly helpful and accomodating printing off and scanning some business documentation I needed to sign urgently.

Good hotel with good location. Good for romantics everything in hotel: good rooms with good views, water pool on the top of building and very good restaurant with delicious food. Hotel in the centre of the city.

Det var inte bra service och badrummet var lite problem med

No shampo in the shower and little to none light in the bathroom should not be to difficult to deal with by the staff but no, that proved to much to handle. Got some useless points as compensation but will hopefully never stay there again

Amazing hotel. Very chic, modern and amazing staff. Ting, the nice woman at the reception, was lovely and very kind. The pool is small but amazing view from there and a quiet place to relax! The room is good, shower is great. Breakfast is brilliant!

As a solo traveler the room was very comfortable and spacious however as it was a double it would have been too small for two guests, the bed was up against the wall and would have been to difficult to access as one of you would have to climb across . The bed was warm and cosy and the pillows were the best I’ve ever had in any hotel. Spacious bathroom with good shower and lots of shelf space. I’m looking forward to returning later this year.

Excellent hotel room with brand new equipments. Delicious breakfast. Interesting roof top restaurant. One thing I did not try was the Spa section. But overall, I strongly recommend the stay for Business or Family trip. Will go there next time again.

I stayed here 2 nights on business from the UK. I understand this is a new hotel. It shows. Great location, stylish communal decor (except the pictures of pretty young women everywhere- makes it feel like a large hair salon) Room is well styled and bed super comfy. I mean, I checked out the brand of the mattress comfy. Little ******, lights need your card inserted into a slot. Fine. But when room is pitch black you can’t find said slot. A little guiding pilot light is needed please. Also my hairdryer was dodgy but that’s bad luck I guess. Back to room lights, there are so many switches all working in different ways that after 2 nights it’s still trial and error. Staff are smiling and helpful but further training required. Like the barman who when asked for a glass of Chardonnay lined up all the red wines on the bar. Food. Here there’s a problem. I ate one dish in Nor the wanna-be-destination restaurant on the 13th floor. I had just arrived after 8 hours travelling and was tired so just had an aubergine starter. Sadly aubergine wasn’t cooked fully and was rubbery still. I had a veggie burger delivered on room service next day and that was watery and over peppery. And for the money, no fries?! Really?! Breakfast has great choice but plates are cold so by the time you sit down it’s all cold. And cooked tomatoes should be kept warm too surely?! So. 3/5 this time. I’ll suggest colleagues try elsewhere for a year or so. Thanks