Hannah H
27 Oktober 2024
Our stay at Raffles was an unforgettable trip of a lifetime! The grounds were stunning, and each venue and event was better than the last the food was exceptional and the entire resort clean and luxurious. We traveled with our mother and 3 children ages 10,8, and 6 for a wedding and our butler, Saquib, was attentive to all our needs. He was an integral part of our experience at Raffles. Though his primary responsibility was our mother, Saquib easily saw that he could best care for her by also caring for us. I have a Gluten allergy and at each meal, Saquib was with me, pointing out what I could and could not eat, making suggestions and serving me from the buffet. Our children were not as adventurous, so he ensured they also had foods at each meal that they would enjoy, as did Ansh. We nearly missed a family photo for the wedding, and Saquib woke in the middle of the night to run and get our children to the appropriate place across the other side of the resort. He knew our schedule better than we did, and helped to ease our culture shock by answering our numerous questions. As our children enjoyed the amenities with their grandmother, Saquib went with them and took photos and videos of the children and then shared them with us so the kids can more easily remember their experiences as time passes. On several occasions we lost keys or set down our belongings, Saquib was quick to grab them and manage them. As our hands were full at various wedding events, he collected the things we no longer needed and returned them to our quarters so our hands were feee to enjoy the moments of the incredible events. He cared so well for our family that we all were sad to say goodbye, and there may have been tears as he waved good bye to us all from the ferry dock. Extremely professional, poised, knowledgeable and most importantly kind, Saquib is an asset to the staff at Raffles Udaipur.
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