Guest User
May 2, 2025
We spent 9 days at NUMA Bay Exclusive and honestly—it still didn’t feel like enough! From the very beginning, the hotel staff went above and beyond to make sure every guest felt welcome and cared for. Their attention to detail and dedication to service were clear in everything they did. A special mention goes to Victor, who stood out with his friendly attitude and willingness to help. The SPA team—Denis, Natali, and Ani—made us feel truly special and pampered. Their professionalism and warmth created an unforgettable experience of relaxation and care. The entertainment team was simply outstanding! Huge compliments to Katia, Amir, Moni, and Johnny for keeping the energy up and smiles on everyone’s faces. They were always cheerful, approachable, and full of positive energy. You could really feel they care about every guest. And the food? It deserves Michelin stars. Every meal was a delight, beautifully presented and full of flavor. I even had the chance to shake the chef's hand—what an honor. Chapeau bas! This place is a gem. We’ll definitely be coming back!