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Ulasan terverifikasi
Lokasi4.3
Fasilitas4.3
Layanan4.4
Kebersihan4.3
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Semua ulasan(34)
Ulasan positif(30)
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Buruk(4)
Rory
Kamar Standard Queen
Menginap di Apr 2024
Sendiri
10 ulasan
5.0/5
Fantastis
Diposting pada 13 Mei 2024
Well located, clean and comfortable, big rooms and accommodating staff
Terjemahkan
Luca
Kamar Standard dengan 2 Tempat Tidur Single
Menginap di Mei 2024
Pasangan
3 ulasan
4.5/5
Sangat Baik
Diposting pada 17 Jul 2024
Easily access at Real Palace and all city centre places.
Terjemahkan
Luca
Kamar Standard Queen
Menginap di Feb 2024
Bisnis
7 ulasan
5.0/5
Fantastis
Diposting pada 22 Mar 2024
Tutto ottimo
Terjemahkan
Pengguna Anonim
Kamar Standard Queen
Menginap di Mei 2024
Pasangan
1 ulasan
4.5/5
Sangat Baik
Diposting pada 22 Jun 2024
Prima hotel, prima locatie, prima ontbijt!
Terjemahkan
Suiyueran
Kamar dengan Tempat Tidur King Size Premium dan Sofa Bed Tunggal
Menginap di Sep 2024
Keluarga
35 ulasan
4.0/5
Luar Biasa
Diposting pada 25 Okt 2024
房間很舊,除了地段好,其他都非常一般
Terjemahkan
Mrs and Mrs
Kamar Standar Tempat Tidur Queen Size - Aksesibel
Menginap di Jul 2024
Pasangan
21 ulasan
4.5/5
Sangat Baik
Diposting pada 16 Sep 2024
房間非常大!好舒適!
Terjemahkan
Marc Palau
Kamar Standard Queen
Menginap di Des 2023
Pasangan
5 ulasan
5.0/5
Fantastis
Diposting pada 27 Jan 2024
Perfecto
Terjemahkan
Tamu
Menginap di Apr 2024
Keluarga
4.0/5
Luar Biasa
Diposting pada 30 Mei 2024
Had a comfortable stay in the hotel - started off a little rocky when we got the hotel and the name had changed to hotel indigo. We were not told of this change and were very bemused! Staff are friendly apart from one girl at breakfast who thought it was acceptable and funny to stare at us! The bar is nice always was quiet when we were there but was very pleasant. Wish they had an outside bar! Location is great and close to everything - need to hunt for nice restaurants but there are some. Breakfast is fine - should vary a little more as it gets boring and the orange juice is truly vile! The rooms are slightly dated but ours was nice with a balcony - can imagine some of the more basic rooms are worse. The beds are the worst things ever - so hard! It’s an okay hotel not the best 4* hotel I’ve ever stayed in
Terjemahkan
Tamu
Menginap di Apr 2024
Lainnya
3.0/5
Diposting pada 24 Mei 2024
The CHC Torino Castello is, as the name suggests, just few steps away form Piazza Castello, and as such it represents an excellent location for visiting the city. Housed in an old building, the hotel has been nicely renovated (some parts seem still under renovation) and the room we were given was large and comfortable enough, with an acceptable level of cleanness, even though not spotless! Some details though were disappointing, such as the worn out bathrobes, the empty free minibar and the scarcity of toiletries: once requested, everything is promptly delivered, but in a 4-star hotel it should already be available. The breakfast choice is adequate (even though the orange juice quality was terrible!) but the separation of rooms for continental and English buffets in two rooms is rather unpleasant. The hotel boosts a small but nice sauna in the gym area: unfortunately, it seems to be always off (even when reception tells it is on!) and the guests have to switch it on by themselves, which unfortunately materially delays the whole process and spoil the sauna experience. Staff are nice, kind and responsive, but, as mentioned above, few details need to be sorted out to match the 4-star ranking.
Terjemahkan
Tamu
Menginap di Jul 2023
Sendiri
5.0/5
Fantastis
Diposting pada 27 Agt 2023
Fantastic stay. Had a 3 pm check-in. However, I landed earlier then anticipated and front desk was able to get me another room which was ready. So greatful. Great location, clean room, comfortable, perfect stay. Walk every where , great bars at your doorstep.
Terjemahkan
Tamu
Menginap di Jul 2023
Bisnis
1.0/5
Diposting pada 22 Agt 2023
If you want to experience Japanese style paper walls here in the heart of Torino this hotel is for you. With walls so thin you can hear the people in the next room using the toilet, and frankly you can even smell it at certain points, the CHC delivers time and again in terms of an immersive experience. I’ve could’ve had a more restful night’s sleep by taking a sleeping bag over the road at the late night ramen shop. A particular highlight was the half used tiny bottle of conditioner left by the previous guest in the room. That’s how you just know the room has been thoroughly seen to by housekeeping. I’ll not be back.
Terjemahkan
Tanggapan dari Properti: Hi RyanJ1460, Thank you for telling us about your experience in Hotel CHC Torino Castello and staying with us. Here in our properties, we stay true to the strengths that our guests expect and value. I saw your evaluation of our services and am sorry your stay was unsatisfactory. I know this is not what you expected from a quality chain like ours, and comprehend your sentiments. I forwarded your comments to our managers, and we took action to avoid this from happening again. Also, I am sending you a private message so we can discuss your stay in further detail. We hope you allow us to host your next travel to provide you with the excellent service characteristic of our chain. Great wishes, Oscar C. Case Manager IHG Hotel & Resorts Services
Tamu
Menginap di Mei 2023
Bepergian dengan teman
4.0/5
Luar Biasa
Diposting pada 24 Jun 2023
Boutique hotel in the heart center of turin amazing facilities close to everything in the city no need to car The rooms are well designed and inspired by the italian vibes The hotel suggest a very good breakfast buffet in the morning in good quality which is very important to me
Terjemahkan
Tamu
Menginap di Mei 2023
Lainnya
5.0/5
Fantastis
Diposting pada 31 Mei 2023
It starts with a prime location right in the center. We were upgraded to a deluxe room. This one is large, modern, clean and tastefully decorated. Has a spacious work area and a very wide and comfortable bed. The sleeping area at the back was nice and quiet. Extensive and varied breakfast. Very friendly staff! It was great for us!!!
Terjemahkan
Tamu
Menginap di Mar 2023
Pasangan
5.0/5
Fantastis
Diposting pada 14 Apr 2023
Nice modern hotel close to everything in the old city. Spacious room, friendly and helpful staff. A wonderful breakfast was included. Very close to Egyptian Museum and Madama Museum. We also loved getting lunch at Pharmacia restaurant!.
Terjemahkan
Tamu
Menginap di Okt 2022
Lainnya
5.0/5
Fantastis
Diposting pada 9 Nov 2022
Very nice hotel, great location for walking to shopping streets and many restaurants. Our room was VERY spacious and comfortable. Very good breakfasts. Check in/out smooth and efficient. Also a short walk to on/off bus touring options.