We stayed 3 nights in a deluxe room. The room was beautiful, large, very comfortable, with a hot shower and a million dollar view. Reception and check-in were helpful and responsive, although they got overwhelmed when the hotel was busy. The food in the restaurant was good and was always available even though other places nearby were often closed. They catered to our vegan and gluten-free needs. We hired a motor scooter from the hotel which was in excellent condition and had no issues. Fuel was included in the price. As already noted by other reviewers, there are many steps between the rooms at lake level and the reception and restaurant at the top level, but they are well lit at night. Contrary to other reviewers, we were were provided with towels and toilet paper.
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