Ulasan Sapa Panorama Hotel

Cleanness is good. The view is straightly to sunplaza station. The staffs are super kindly and helpful. One bonus mark for breakfast, super supprise about its variable. Will comeback next time.

Amazing location friendly staff love the nature

Great location, away from the crowd but easily accessible with a short cut. Ask for high floor with a view. Breakfast is simple, value for money hotel.

Good size room very clean, comfortable bed and good location. And descent breakfast if included. Scooter rental available and winter here is very cold !

The hotel is so peaceful with nice view. The breakfast is good. The hotel reception is very helpful. Buying tickets for the Fansipan Mountain trip, Currency Exchange and may be also motor bike rental for driving around the city can be made via Hotel Reception.

Location is at sapa Central on the higher ground behing he main road. The service by MISS Lan and the other staff are so welcoming at the lobby. Few minute walk to take the rides to Fansipan Sun world and take electric car to Moana sapa

Stayed one night before we set up for our trekking.if you are a late night guys, this hotel is ideal .breakfast menu, adequate choice.

After checked-in realized the room is not the type I booked. Checked with the front desk, in the beginning they insist it's the correct room type until I showed them the photo/description on Trip.com app. They then said the information on Trip.com is incorrect, and twist again saying the information of room type is not passed down to the hotel. It's kinda obvious they knew it's different type of room, trying to find excuse by blaming the platform. They asked me to feedback to Trip.com but I know it's not going to solve my problem. They just try their luck like a scammer. After long negotiation, they said will compensate the price difference between the room types (ok now they admit the 2 rooms are different type, also means they were lying in the beginning). It was late evening already so I didn't ask clarify the amount of compensation. During check-out, they just return me 200k VND (8.20 USD) saying this is the price difference. I booked 2 rooms for 2 nights, the price difference is definitely not just 200k VND. We were busy checking out to catch out bus to Hanoi, no more time to argue with them. Btw, on one of the evening when I spoke to one of the elder lady at front desk, she said we are the 3rd group with such issue, she said it's normal to her. Looking back the whole story, we can conclude it's a scam. About the room. The location is good, has a staircase connecting to the main street at the back of the hotel. The room has a weird smell, a strong smell from sewer pipes. The smell get stronger after we use the shower and basin. Breakfast is good. Wifi signal is poor, we mostly use our own local sim card. The room sound insulation is poor, can easily hear noise from next door and corridor.

Many beautiful sceneries can be see at this hotel.

It is very outdated, you can’t expect so much for 3 star hotel but cleanness need to be focused on. Toilet did not drain properly, wooden furnitures and fixtures in the toilet were looking terrible and smelled. Also found ants in the room. But location was great, the reception staffs were kind. View from the balcony is good.

A seemingly old and very tired hotel but in a good location. Quite a lot of things need looking at to get this anywhere near European standard.

The view is nice from the room, the room and toilet are clean, the staff are friendly, the location is strategic.

Clean room, good location, although you may have to walk up a high road, it's not bad. Breakfast tastes good in some menus (fried rice is delicious. Delicious stir-fried cabbage) The view from the room is beautiful and worth staying. If there is a chance to travel again, will come back to stay at the same place. Lovely receptionist

Very friendly staff