Enter St Elisabeth Suites & Spa

Ulasan Enter St Elisabeth Suites & Spa

Enter St Elisabeth Suites & Spa

50 Mellomvegen, Tromso, Troms, 9007, NorwayLihat Detail Hotel
Enter St Elisabeth Suites & Spa
Enter St Elisabeth Suites & SpaEnter St Elisabeth Suites & SpaEnter St Elisabeth Suites & Spa
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Kami Samakan Harga
1 malam

Ulasan Tamu tentang Enter St Elisabeth Suites & Spa

8.9/10
Luar Biasa
56 ulasan
Ulasan terverifikasi
Lokasi8.9
Fasilitas8.9
Layanan8.9
Kebersihan8.9
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Semua ulasan(56)
Ulasan positif(16)
Ulasan dengan foto/video(5)
Buruk(4)
Tamu
Suite Deluxe 1-Kamar Tidur
Check-in Des 2023
Keluarga
17 ulasan
10.0/10
Fantastis
Diposting pada 25 Feb 2024
Kamar memiliki ruang tamu yang cukup besar dengan sofa bed. Ruang makan dan dapur terhubung, dan dapur juga memiliki mesin pencuci piring, yang cukup bagus. Ada supermarket yang hanya berjarak tujuh atau delapan menit berjalan kaki. Sangat nyaman untuk memasak makanan sendiri saat Anda kembali. Kekurangannya hanya kalau mau tidur di ruang tamu, gordennya kurang lebar sehingga menghalangi cahaya luar sehingga agak terang untuk tidur malam.
Teks AsliTerjemahkan dengan Google
pjllynn
Suite Deluxe 1-Kamar Tidur dengan Pemandangan Laut
Check-in Des 2024
Keluarga
58 ulasan
10.0/10
Fantastis
Diposting pada 6 Feb 2025
非常舒服舒適的酒店，早餐非常棒，房間很精緻，設施齊全，位置、距離都很方便，晚上從房間窗户就看到了極光，很好的體驗
Terjemahkan
Tamu
Check-in Feb 2025
Lainnya
10.0/10
Fantastis
Diposting pada 4 Mar 2025
Very hygienic facilities and kind personel. They have a swimming pool, steamcabine, hottub, and free coffee, thea and water. We were very relaxed after the visit. They work with timeperiods, so plan accordingly. 09:00 - 12:30 12:00 - 14:30 To name a few.
Terjemahkan
Tanggapan dari Properti: Dear 908twanr, Thank you for your kind review! We're so pleased to hear that you enjoyed our facilities and the warm hospitality of our team. It’s great to know that you left feeling refreshed after your visit! We hope to welcome you back soon for another relaxing stay! Best regards, Enter St Elisabeth Suites & Spa
BubbleBubbles
Check-in Des 2024
Keluarga
10.0/10
Fantastis
Diposting pada 2 Jan 2025
While Enter St Elizabeth Suites was away from downtown, it was a comfortable 10-15min walk with a supermarket just 5mins away. We chose the hotel for its location which is situated on a hill with nice view of the harbour and the self-service laundry which most of the other hotels in Tromso did not have. As it was recently refurbished, all corners of the hotel was clean and new. We stayed jn the One Bedroom suite with seaview for 3 nights. Bedroom was very small, with the queen bed taking up most of the walking space and there was just a wall shelf with coat rack. However, this didn’t bother us. The sofa in the living room doubles as a sofa bed which comfortably sleeps 2 teens. Kitchen was compact but well equipped with oven and dishwasher. For those who need the room to be cleaned will need to place the card outside the door the night before. Although we did not request for housekeeping service during our short stay there, the housekeeping team dropped by anyway (on day 2) to check if we needed to replenish any items. Breakfast was included. Small selection but sufficient for us. Breakfast is served on the top floor restaurant on 5th floor with nice views of the harbour. The self service laundry room is located on the 2nd floor at the other wing near the restaurant. As there was only 1 washer and 1 dryer, you’ll need to wait if someone was ahead of you. Overall a very comfortable stay and we will stay here again if we return to Tromso!
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you for your thoughtful review! We’re so glad to hear you had a comfortable stay at Enter St. Elisabeth Suites and appreciated the peaceful location with beautiful harbor views. It’s great that the self-service laundry and well-equipped kitchen added convenience to your visit! We’re also happy that you enjoyed the clean, modern spaces and the breakfast with its lovely views. Your notes on room layout, housekeeping, and laundry facilities are very helpful and will guide future guests. It’s wonderful to hear you’d stay with us again—we’d love to welcome you back to Tromsø anytime! Best Regards, Enter St. Elisabeth Suites & Spa
Camper795703
Check-in Nov 2024
Keluarga
6.0/10
Diposting pada 28 Des 2024
This was OK. Thankfully we had discount as we stayed at another 'enter....' hotel. The spa itself has a steam room, 'hot tub' with no bubbles, and a pool. There is a relaxation room also. It was very limited but luckily there were only a few other guests present when we were there. They provide a robe and towel and slippers for use in the spa. There is meant to be water/coffee/tea for use but these were not restocked during the evening slot so we only had water. There were no staff members in the spa so other visitors were drinking alcohol from beer cans etc in the spa and messing around which was not ideal. Overall OK experience given that there aren't any other spas nearby.
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you for sharing your feedback. We’re glad to hear you were able to enjoy some quiet moments in the spa and appreciated the provided amenities like the robe, towel, and slippers. That said, we’re sorry to learn about the issues with restocking beverages and the lack of staff presence, which impacted your experience. Your comments about guest behavior are concerning, and we’ll review this to ensure a more relaxing and well-managed atmosphere for all visitors in the future. Thank you again for your review—it helps us improve, and we hope to provide a better experience if you visit again! Best Regards, Enter St. Elisabeth Suites & Spa
Tamu
Check-in Apr 2025
Lainnya
10.0/10
Fantastis
Diposting pada 19 Mei 2025
Amazing facilities and lovely staff. They gave me a free upgrade and also complimentary chocolate and a lovely hand written note waiting in the room. Would highly recommmend! The room itself was incredibly clean and big. The bed was insanely comfortable and large too.
Terjemahkan
Kay J
Check-in Mar 2025
Pasangan
10.0/10
Fantastis
Diposting pada 31 Mar 2025
Gorgeous hotel! Perfect location, spotlessly clean, and beautifully modern, all set in a truly lovely environment with a gorgeous view & an easy walk into town for dinner / drinks / shopping / tours etc. It had everything we needed and exceeded our expectations in every way – the spa is such a treat & breakfast with a stunning view each morning was just brilliant! It was our first time visiting Tromsø, and thanks to this hotel, it certainly won’t be our last! One of our all-time favourite trips—highly recommend! The staff were incredibly helpful and kind. So sad to leave, but already looking forward to coming back someday!
Terjemahkan
Tanggapan dari Properti: Dear 01859AVkayj, Thank you for your amazing review! We are thrilled to hear that your stay exceeded expectations and that you enjoyed everything from our location and design to the spa and views. It’s wonderful to know that our team made your visit even more special with their kindness and helpfulness. We’re so happy that your first trip to Tromsø was such a memorable one, and we can’t wait to welcome you back for another unforgettable stay. Until then, safe travels and thank you for your kind recommendation! Best regards, Enter St Elisabeth Suites & Spa
Tamu
Check-in Feb 2025
Pasangan
10.0/10
Fantastis
Diposting pada 29 Mar 2025
We stayed here for 3 nights and 2 days. Breakfast is good, with a great view! Staff are friendly. The room is cosy with a good view, the bed and pillows are comfortable, and the toilet floor is heated. The coffee machine with capsule is a nice touch, they also have a spa and sauna, but was not able to try it due to our busy tour schedule. I would definitely recommend this hotel.
Terjemahkan
Tamu
Check-in Feb 2025
Lainnya
2.0/10
Diposting pada 26 Mar 2025
Attention travelers! The weather in Tromso is unpredictable and changes frequently. Our flight was cancelled at the last minute and we couldn't get to Tromso, just like many other travelers that day, because the airport was simply closed! We were hoping that the hotel would agree to postpone our stay, but they don't care! They didn't even reply to our email! I am shocked that this is how customers are treated in a civilized country!
Terjemahkan
Tamu
Check-in Feb 2025
Pasangan
6.0/10
Diposting pada 20 Mar 2025
Decent hotel, but very expensive for what it is. Our room was ok, had everything you needed, but for over £1000 for 4 days and with the 4 star review, i expected a lot better standard of room, it was small and very basic. The lighting was odd and was either all the lights on or the dimmest of lamps next to the bed to the point where i could not even read a book. Unfortunately there were renovations happening at the time which is fine if they hadn't started hammering and drilling at around 7:30am on 2 of the days. My other gripe was that although parking is available, it is not free and cost a frankly crazy £101 for 4 days this should be free IMO considering i paid over £1000 to stay. Restaurant however is excellent, great panoramic views of Tromso, staff are great and the hotel is clean.
Terjemahkan
Tamu
Check-in Feb 2025
Keluarga
10.0/10
Fantastis
Diposting pada 1 Mar 2025
Wonderful spa and restaurant with top-notch service and ambiance. The atmosphere was relaxing, and the food was exceptional. A perfect place to unwind and enjoy. Will definitely return for another amazing experience! A must visit when in Tromsø!
Terjemahkan
Tanggapan dari Properti: Dear Culture43799115870, Thank you for your wonderful review! We're thrilled to hear that you had such a relaxing and enjoyable experience at our spa and restaurant. We truly appreciate your kind words and recommendation, and we can’t wait to welcome you back for another amazing stay in Tromsø! Best regards, Enter St Elisabeth Suites & Spa
Tamu
Check-in Jan 2025
Keluarga
10.0/10
Fantastis
Diposting pada 10 Feb 2025
We had a 2-bedroom suite that was very comfortable. We were especially with the kitchen as we cooked a lot ourselves. As suite guests we enjoyed complementary access to the wonderful spa. The staff are super friendly and accommodating. We also enjoyed the restaurant on the 5th floor with excellent food, wonderful staff, and a great view. The hotel is a little walk uphill from the bus stop, which can be a bit annoying when the streets are icy.
Terjemahkan
X6037VXdanb
Check-in Des 2024
Pasangan
4.0/10
Diposting pada 21 Jan 2025
This is more like a serviced appartment than a hotel. A hotel - has more than 1 staff member - doesn’t charge you to use the facilities - if you do pay 270 NOK to use the sauna it’s not a sauna but a steam room - has a bar - has a mini bar - has a lamp next to the bed for reading - has a robe in the room - has room service Very disappointing for the price So, more a serviced apartment although they only seem to service the room sometimes
Terjemahkan
Tanggapan dari Properti: Hi, Thank you for sharing your feedback. We’re sorry to hear your experience didn’t meet your expectations. Your comments about the facilities, amenities, and services will be shared with the team to help us improve. We hope to provide a better experience in the future.
CWRG
Check-in Des 2024
Pasangan
4.0/10
Diposting pada 7 Jan 2025
First of all - the VERY positive: the Assistant Manager on the Front Desk, Christian is professional, friendly and helpful. The lady that welcomes you to the restaurant for breakfast (she takes your room number and clears the dishes) is friendly, welcoming and has a wonderful, warm smile that really lifts you! Areas for improvement: - This is not a cheap hotel (4,935.06 Kroner / £349.00 GBPounds per night) not good value. - We asked for a Sea View and got a room with a view of the hotel carpark and the neighbours - There is absolutely no storage for clothing in the entire hotel room (No Closets; No Clothes drawers or cupboards) so you have to live out of your suitcase - the bedroom was filled with a large bed - you have to walk sideways to get around the bed! The bed has two single duvets on a double bed. ?? - I am surprised that when you pay this much for a room: each person is charged 275.00Kroner / £19.50 GBPounds each time to use the SPA - We went to check out and there was no one at the front desk for over 25 minutes. When the receptionist did eventually show up, she was very indignant and complained she was by herself. (Totally different to the good service from Christian).
Terjemahkan
Tanggapan dari Properti: Dear guest. Thank you for taking the time to share your detailed feedback! We’re thrilled to hear your kind words about Christian and our breakfast host – they’ll be delighted to know they made such a positive impression. We’re sorry to hear that some aspects of your stay didn’t meet expectations. Your comments about value, room layout, and amenities are incredibly valuable and will help us improve. We’ll also address your concerns about the SPA charges and front desk experience during checkout to ensure we provide better service in the future. Thank you again for your honest review – we hope to have the opportunity to welcome you back for an improved stay! Best Regards, Enter St. Elisabeth Suites & Spa
61martinb
Check-in Des 2024
Keluarga
8.0/10
Luar Biasa
Diposting pada 3 Jan 2025
St Elisabeth Suites & Spa really added to our Tromsø experience, making our Christmas in this winter wonderland even more magical. We stayed in a two-room apartment that was perfect for our party of four, with plenty of space and thoughtful touches like a washing machine. The beds were very comfortable, and the shower was excellent—just what you need after a day in the cold! The aesthetic of the accommodation was stylish and welcoming, and we particularly appreciated the high-quality bread provided for breakfast. However, the cooked food could have been served warmer, which was a bit of a letdown. The Jacuzzi and spa facilities were enjoyable and added a nice touch of luxury to our stay. The staff were extremely helpful and accommodating throughout our visit, always going out of their way to assist us. That said, the Christmas buffet was disappointing. We had expected a full buffet with a variety of dishes but instead were served a three-course sit-down meal. The desserts, in particular, fell short of expectations. We shared our feedback with the staff, who were understanding, but it did dampen our festive experience. Another odd aspect of our stay was discovering that no food was available at the hotel on the Sunday evening of our arrival—or on Monday. This was unexpected and left us scrambling for alternatives. Overall, the accommodation itself was lovely, and many aspects of our stay were memorable in a positive way. With some tweaks to the dining experience, this could easily become a top-tier choice for Tromsø visitors.
Terjemahkan
Tanggapan dari Properti: Dear Martin, Thank you so much for sharing your experience! We’re delighted to hear that St Elisabeth Suites & Spa added a magical touch to your Christmas in Tromsø. It’s wonderful to know you enjoyed the spacious apartment, thoughtful amenities like the washing machine, and the comfort of the beds—especially after a chilly day out! ❄️ We’re glad you appreciated the stylish ambiance and the spa facilities, but we’re sorry the dining experience didn’t fully meet expectations. Your feedback on the breakfast warmth, Christmas buffet, and food availability is incredibly valuable, and we’ll pass it along to help improve these areas. Thank you for your kind words about our staff—it’s fantastic to hear they made a positive impression. We hope to welcome you back in the future for an even better experience! ✨ Best Regards, Enter St. Elisabeth Suites & Spa