The room is as pictured and described. We did arrive super early, and the lady at reception was super nice and super helpful, we really liked her :) The location is perfect and the view is amazing. The property is classic Italian, and full of character. There is lift access and the property is extremely secure. Additional information - Taxi from Treviso to the venue was around €20.00 To walk to the train station it takes around 10 minutes The train to Venice took about 35 minutes and was around €3.50 each Restaurants in the area are all in walking distance. Expect the police to knock on your door if you have a British passport - they did with us, and literally told us it was passport control, they took pictures of the passports and left. This is now becoming more common in the area. Disliked · My booking stated Meal plan Breakfast is included in the final price. This is not a breakfast and I have raised this with *********** who need to address this as we are NOT the only clients to mention this. The description is Breakfast included is misleading, borderline misselling. The breakfast is located downstairs in a cafe. We were offered a tea or coffee and a crossaint, and if we wanted anything else there was a fee. Despite countless people reviewing this is not a breakfast, I am surprised *********** have not addressed this sooner, the description needs to be reworded to a complimentary coffee and croissant in the morning. I was asked 3 times for my passport details when I booked, twice. by *********** (message from venue) and then when we checked in, they couldn't find the passport photos we sent, so we had to provide them again. Would I stay here again, absolutely, as I now know what to expect from the police rocking up and a poor excuse for a breakfast, overall, this property is beautiful and the lady at reception super nice and helpful and in a great location.
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