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Ulasan terverifikasi
Lokasi4.2
Fasilitas4.1
Layanan4.1
Kebersihan4.2
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Semua ulasan(77)
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Buruk(4)
Robert-Iulian
Kamar Superior - 1 tempat tidur double atau tempat tidur twin
Menginap di Jun 2024
Pasangan
4 ulasan
5.0/5
Fantastis
Diposting pada 10 Jul 2024
The hotel is located very close to the city center. The staff is very kind, the rooms are large, spacious, clean, and the swimming pool is a great advantage. Clean pool, clean water, and the perfect terrace to sit and drink a coffee. Was verry nice!
Terjemahkan
John Sedo
Kamar Superior - 1 tempat tidur double
Menginap di Apr 2024
Pasangan
1 ulasan
4.5/5
Sangat Baik
Diposting pada 4 Jun 2024
Hôtel was a great experience
Terjemahkan
Dorota Białas-Niedziela
Superior Suite
Menginap di Mei 2024
Sendiri
1 ulasan
5.0/5
Fantastis
Diposting pada 16 Jun 2024
Bardzo dobra lokalizacja. Hotel w otoczeniu ogrodu. Czyste powietrze i zapach kwiatów. Pokoje przestronne, wygodne łóżko.
Terjemahkan
Tamu
Kamar Superior - 1 tempat tidur double atau tempat tidur twin
Menginap di Feb 2024
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 17 Mar 2024
Tres bien placé au calme, situé juste derriere le parc Compans Caffarelli et le jardin japonais. Toures les commodités à proximité de l hôtel à pied : metro a 5 min a pied, centre commercial , bus, canal du midi a qq min et si on vient par le périphérique c est à qq min en voiture de la sortie du périph.
L’hôtel est très propre, la chambre aussi. Le personnel est très aimable et souriant notamment le responsable en salle du restaurant de l hôtel.
Restaurant : dommage que le choix sur la carte ne change pas plus souvent. Sinn de bons produits frais, et plats copieux. La salade césar énorme, magnifique, excellente et tres bien présentée.
Excellente literie
Et aucun bruit ds le couloir ou provenant des chzmbres
Un petit bémol les chaines télé : pas accès à toutes les chaines qd ns y étions et comme c était le we la personne qui s en occupe n etait pas présente
Terjemahkan
Tamu
Menginap di Feb 2023
Sendiri
5 ulasan
3.0/5
Diposting pada 28 Mar 2023
Le personne de mon Check out était vraiment irrespectueuse, agressive ,malcommode et parlait mal 😣. elle nous a carrément poursuivi dans le hall avant l heure du check out soit disant on essayait de s enfuir sans régler la facture du petit déjeuné de la veille ( d’ailleurs juste un croissant et un café ) je lui ai expliqué que je faisais juste un tour !!! Elle voulait pas elle s acharnait sur moi on dirait que de base elle me connaissait . Service à la clientèle à revoir car franchement 0/100 ce niveau ils n ont aucun respect .
Terjemahkan
Alpha LPS
Menginap di Mei 2022
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 26 Jun 2022
Três heureuse de notre séjour tout était au top. Merci e a bientôt
Terjemahkan
Tamu
Menginap di Jul 2024
Keluarga
4.0/5
Luar Biasa
Diposting pada 22 Agt 2024
I thought this was a fabulous hotel, I only stayed a night, so I couldn't get the whole experience, but I thought the food had variety, and the room was nice but a bit small, not a fan off the toilet being a different room then the sink but didn't make a big difference! Although I did think the pool was a bit cold but it had very good surroundings of nature!
Terjemahkan
Tamu
Menginap di Mei 2024
Lainnya
4.0/5
Luar Biasa
Diposting pada 11 Jun 2024
Great location backing onto a beautiful park and a short walk from the main square. Good breakfast and freindly staff. Only negative is the air con, the rooms are far too warm and it not even summer yet. Really struggled to sleep which is a shame as everything else was great
Terjemahkan
Tamu
Menginap di Mei 2024
Lainnya
2.0/5
Diposting pada 8 Jun 2024
Well located hotel in Toulouse but we got very little sleep for the first two nights in our balcony room on the 1st floor as there were loud jarring and grating noises presumably coming up from the kitchen most of the night and from very early in the morning. We complained but were told we couldn’t move as the hotel was full, which it manifestly wasn’t. Finally got a room change for our 3rd night and the rest of our stay but no apology and no refund. The reception staff were polite and charming but I think the hotel management needs to be reminded that people stay in their hotels primarily to sleep.
Terjemahkan
Tamu
Menginap di Feb 2024
Lainnya
3.0/5
Diposting pada 13 Mar 2024
More work to do to warm the atmosphere of the lobby and the rooms. I could not control the room temperature. The area is quiet and don't expect to find shops or restaurants around although you are in the city center. I was unfortunate to have my room window giving on a wall.
Terjemahkan
Tamu
Menginap di Agt 2023
Lainnya
5.0/5
Fantastis
Diposting pada 30 Sep 2023
Such a lovely friendly Hotel , the staff just couldn't be nicer. I was visiting with my daughter watching the Samoa v Japan Rugby game and the facilities were fantastic - felt like home and relaxes with the little touches in the entrance area of hotel , games , fitness , video game , table tenis. When I go back to Toulouse, I will definitely be staying here. Thanks from Chris and Elsie
Terjemahkan
Tamu
Menginap di Jul 2023
Keluarga
4.0/5
Luar Biasa
Diposting pada 19 Agt 2023
We stayed at this hotel for a week as a family of three and really enjoyed our stay. The room was perfect and we loved the swimming pool. The staff in the bar are really friendly and welcoming. We have to say that the food was beautiful. Only thing is the price is a little bit pricey for food and drink but sure that’s life.
Terjemahkan
Tamu
Menginap di Mei 2023
Lainnya
5.0/5
Fantastis
Diposting pada 6 Jun 2023
The hotel is located a 15 minute stroll from the old city centre and a 15 minute bus or taxi ride from Toulouse airport and approx. 30 minutes walk from Toulouse Rugby stadium walking along the canal du midi On arrival check in was super quick and easy, the receptionist spoke good English. Our rooms were located on the third floor. The rooms are large and the beds are massive and were really comfortable so sleeping wasn't an issue. The whole hotel was immaculately clean. We ate dinner in the restaurant one evening and also had breakfast one morning and the food was good quality, portions were a good size and prices were comparable with restaurants in town. The hotel has a nice sun terrace where you can eat and drink and it is also by the pool which is a fair size (15 metres long) with comfortable sun chairs and foot rests. All of the staff we met in the hotel were super friendly and always wanted to have a conversation with you which was really personable. I would have not hesitation staying here again and I will definitely be returning to the beautiful city of Toulouse.
Terjemahkan
Tanggapan dari Properti: Dear customer, Many thanks for your warm and heartfelt message. We work with the passion of the customer and the desire to please you. We are delighted to read that you enjoyed your stay in Toulouse and we look forward to seeing you again soon at the Novotel Toulouse Centre Compans Caffarelli. We'll be sure to share your comments with our entire team. Your satisfaction is the greatest reward for our staff, who work day after day to offer you impeccable service. We look forward to welcoming you again. Please accept the assurances of our highest esteem. Yours sincerely Lionel Bouchand General Manager
Tamu
Menginap di Des 2022
Keluarga
3.0/5
Diposting pada 29 Jan 2023
Firstly, probably would have marked this 4* if we hadn't had the bad experience with the taxi. The hotel is quite pleasant and well situated just north of the city centre. We chose it due to a. combination of proximity to centre combined with its own car park (which costs an extra €13 per day). We were with a 90-year old and booked a meal in the centre ville for 1930. Around 1845 we had the hotel order us a taxi for 1905. Well, it never came! After 10 mins we were told it was nearly there (clearly a lie as it never turned up). And after 25 minutes we gave ups and walked the 1.7km to the restaurant which was not ideal for a 90 year old! NOVOTEL - YOU NEED TO CHANGE TAXI PROVIDER AND FIND ONE THAT HONOURS RESERVATION!!!!!! We were told the current provider who let us down was Capitole Taxis.
Terjemahkan
Tamu
Menginap di Des 2022
Lainnya
4.0/5
Luar Biasa
Diposting pada 29 Jan 2023
Having had a great overnight stay here in 2019 we decided to choose it again as our stop off during our summer holiday this year. The hotel definitely did not disappoint. We were again able to use the secure underground parking, the children enjoyed a lovely swim in the pool to cool off after a long day driving (pool towels provided). The pool area is conveniently place with an out door bar seating area so we were able to enjoy a drink while still watching the children. There is a good choice of drinks and the restaurant menu was also good. The room was perfect for an overnight stay with a clean decent bathroom and nice toiletry products provided. Our only disappointment was regarding the booking process and therefore Accor it's self not the actual hotel. My accor loyalty scheme offered a half board package which as we knew we would want to eat at the hotel we thought would be good to go with. Unfortunately it was not at all clear that the children's meal were not included and that our choices were also limited from the full menu. In the end I think we might have actually paid more taking half board than if we'd just booked bed and breakfast and paid for our meals! Staff were very courteous and pleasant about it but Accor need to sort this out!