Hotels near Queen’s Quay Terminal, Toronto

Food was under average for a Hotel of this status. I ate in room as well as at the lobby restaurant twice during my two night stay. Just not putting any effort for that little bit extra that is needed to get a thumbs up and have people remembering that this Hotel respects food too.

I can't say enough wonderful things about the Delta Downtown Toronto! We were treated like favoured guests, our every request was handled with professionalism and real concern for our happiness with the quality of our stay, and every staff member was friendly, helpful, knowledgeable, and efficient. The room was spotless and gorgeously appointed; even the bathroom was stunning with a fantastic view of the city. Our only sad point was that the pool closed the weekend we stayed there, for what I presume was emergency maintenance, which was disappointing. I would stay with Delta again for sure; fantastic hotel chain!

There was no offer to assist us with the luggage and we had to use stairs. Reception was very friendly and gave a quiet room as requested. However the room is far away from the gym and pool. Room is nice but small. The down side of our trip was the room service that did the beds but did not clean up the bar and there was no conditioner top up throughout the stay. Requesting refill etc was quite disruptive to our evening as the staff could not fulfil the requested properly without multiple visits. They have a nice luggage room and allow guest to keep their belongings safely. Generally we had a better experience at the Fairmont in Montréal.

Ritz standard and quality has always been the best among its peers. My stay this time did not disappoint me. The services in all aspects were also very personalized, creating a very unforgettable and comfortable stay experience!

Very clean and spacious hotel in a great location for downtown Toronto. My room was newly renovated and very clean and comfortable, the only slight downside is the view, which was to the back of the building looking onto a car park. It should be noted that the hotel is only 6 stories high, so views are not really possible. But if you're like me and only plan to spend time in your room to sleep and relax, it doesn't really matter.  Service was good, although felt a bit impersonal and rushed at times. However, the cleaning staff were the most lovely and sweet of them all.  There is no room service, but you can get food at the restaurant during opening hours and take it to your room, and there is a 24/7 kiosk with snacks and drinks.  I'd definitely stay here again. 

The hotel’s location is excellent – an easy train ride from the airport to downtown, and just a 10-minute walk from the station. There’s a Starbucks right across the street, which was very convenient. On the evening of check-in, there was live music in the lobby, creating a lively, vibrant atmosphere. The room itself was spacious with great amenities, including a stovetop and kitchenware, allowing us to make breakfast and simple meals – a rare and much-appreciated feature! The shower was great, and soundproofing was well done. The only minor issue was that I couldn’t connect my computer to the TV screen for easier work setup. The screen mirroring feature didn’t work, and the connecting cable was quite short, but since it wasn’t essential, I didn’t contact the front desk. Overall, a wonderful stay – 4.5/5!

The swimming pool and sauna are great. The room is nice. It is located in the center of the city. The restaurant and bar on the 31st floor are very good and the service attitude is very good. Maybe I booked two suites + black diamond. The hotel proactively asked if I would like to delay check-out. I said no, manager Said he would give me orange juice. hehe

Beautiful new lobby, heated pool with amazing city view, gym was okay. Upgraded my room to 26th floor with lovely view of CN tower! No bottled water or coffee/tea in rooms. They sent up a kettle but no mugs or teas bags so a bit pointless. Room service didn’t have any vegetarian options. Very Comfortable bed and big TV, but only cable channels, would be nice to provide Netflix or other streaming apps.

This hotel has a beautiful environment and a simple and elegant design, giving people a comfortable feeling. The room was very clean, the bed was soft and comfortable, and the sleep quality was high. The staff was professional and considerate, and they were always ready to help. The restaurant has a variety of dishes and tastes good. The location is convenient, and there are many attractions around. The overall experience is very satisfactory, and I will definitely stay here again next time.

We stayed at Sheraton for 3 nights, we came at 2:20pm and were able to check in. We had a room with the view to the square. Everything was clean, we had all necessary amenities in the room. Room was cleaned every day, as well as towels were changed, the bed was made and bottled water was provided. We've booked the room with breakfasts, that was a good decision, they were big and delicious! The swimming pool and gym area is also nice, they provide towels. At the time of check in they take a deposit ($100 per night) and return once the room is checked by them at check out. Location is amazing, walking distance to all downtown attractions, 5 minutes to subway. There are two options of parking: 1) valet parking ~ $70/day and they can charge your car (if it's an electric one), no additional fee for charging or 2) public parking which is located right under the hotel for ~$30/day + additional fee to charge a car. To sum up - it's a nice place to stay!