Hotel di Downtown Toronto, Toronto

I’ve been extremely disappointed during the check in process, as I’ve been told that they accept only credit card and no debit. It was a big mess for me to find any credit card. And then I tried debit and it was working, very unprofessional from the stuff side. Be ready to hear constructions from the street at 7:30 in the morning. I do NOT recommend you this hotel

The check in was quick and came with two complementary waters. The design of the lobby was nice and the room was very spacious and well furnished, especially for its location in the busier areas of the city. I liked how there was a full body mirror in the room and in many places other in the hotel. There are a good amount of restaurants and transportation options nearby so it was very easy to navigate as a tourist. Unfortunately the door/walls had bad noise insulation so I kept mistaking the sound of doors/keys for people trying to enter my room which made me feel quite uneasy and paranoid. This is the only reason took a star off each category of this rating.

Food was under average for a Hotel of this status. I ate in room as well as at the lobby restaurant twice during my two night stay. Just not putting any effort for that little bit extra that is needed to get a thumbs up and have people remembering that this Hotel respects food too.

Honestly I had a wonderful stay. The room was cleanly, had all needed amenities, the beds were so comfy, and the service we got from the staff was excellent. Incredibly convenient parking, and the pricing was very cheap for the value of what we got.

Nice comfortable room with a separate sink and shower area. Beds are comfy and shower pressure is ok. However I was allocated a low floor room on 2nd floor when I requested for a high floor room. My room faces the car park.

We stayed at Sheraton for 3 nights, we came at 2:20pm and were able to check in. We had a room with the view to the square. Everything was clean, we had all necessary amenities in the room. Room was cleaned every day, as well as towels were changed, the bed was made and bottled water was provided. We've booked the room with breakfasts, that was a good decision, they were big and delicious! The swimming pool and gym area is also nice, they provide towels. At the time of check in they take a deposit ($100 per night) and return once the room is checked by them at check out. Location is amazing, walking distance to all downtown attractions, 5 minutes to subway. There are two options of parking: 1) valet parking ~ $70/day and they can charge your car (if it's an electric one), no additional fee for charging or 2) public parking which is located right under the hotel for ~$30/day + additional fee to charge a car. To sum up - it's a nice place to stay!

Located in the city center, the location is very convenient. After the hotel renovation, the facilities are complete, and the rooms are smart and clean. I booked a king-size bed room and asked for a quiet environment. After checking in, I found that the hotel upgraded to a corner room, which was much more spacious. The window is not facing the street and there is no view, but it is very quiet. Overall, it is really recommended!

If you want to stay in downtown Toronto, the location couldn’t be better than this hotel. Don’t expect a lot in terms of service and the reception area if always busy (it’s a large hotel, favoured by many airlines crews) but once you’re in the room, the rooms are decent. Again, great location.

The hotel’s location is excellent – an easy train ride from the airport to downtown, and just a 10-minute walk from the station. There’s a Starbucks right across the street, which was very convenient. On the evening of check-in, there was live music in the lobby, creating a lively, vibrant atmosphere. The room itself was spacious with great amenities, including a stovetop and kitchenware, allowing us to make breakfast and simple meals – a rare and much-appreciated feature! The shower was great, and soundproofing was well done. The only minor issue was that I couldn’t connect my computer to the TV screen for easier work setup. The screen mirroring feature didn’t work, and the connecting cable was quite short, but since it wasn’t essential, I didn’t contact the front desk. Overall, a wonderful stay – 4.5/5!

It was lovely to complete out trip using Via Rail, to roll across the street and there it was. It was a relaxed, lovely 5 days we spent at the Fairmont. Great swimming pool, the cleaners were lovely and efficient. Didn't eat there but so many places nearby for us to access. Finished our 3 week week trip through Canada with great style