Ulasan Renhe Hotel (Jianguo Road)

Beautiful hotel. Very nice and clean. The air conditioning was weak, didn't keep the room cold. The room was big and comfortable beds. The gym facility was too small and limited, they put it at the front of the hotel near the bathroom and lobby, so it is embarrassing to use it and people watch you.... But overall, it is a very nice hotel because it is clean.

Room was clean and modern. Great for quick overnight stay when travelling. Has everything you need. Deliveries can be sent direct to the room with their robot delivery service. Walls are a little thin though, so you can hear everyone around you.

During this trip, I had high expectations for the accommodation experience in this hotel and chose this hotel directly without much comparison. However, a gap emerged between reality and expectations. It was already 8pm when I arrived at the hotel, and I quickly checked in. Upon entering the room, I noticed that one of the bathroom doors was missing glass, which confused and worried me. If it is a design oversight, this can be a potential safety hazard for families with young children. Although I wanted to contact the front desk immediately to resolve the issue, given the lateness of the hour, I decided not to pursue it for now. Then, I tried to use a hair dryer after taking a shower, but found that the air outlet of the hair dryer had no cover and I could hardly feel the wind. To make matters worse, the hair dryer stopped working after less than 3 minutes of use. In desperation, I contacted the front desk and asked for a replacement hair dryer. However, the response from the front desk was indifferent and seemed to be unhappy with my request, which made me wonder if I was being too picky. Soon, the room attendant knocked on the door. Her attitude was not the apology I expected, but she questioned why I needed to replace the hair dryer. Her expression and tone made me feel uncomfortable, as if I was being unreasonable. In the service industry, a smile and basic courtesy are basic requirements, and I just hope to have a comfortable rest environment during the tiring journey. These hiccups could have been avoided if the hotel had been more thorough in their room inspections. This accommodation experience made me deeply realize that the higher the expectations, the greater the disappointment sometimes. I hope the hotel can learn from this experience, improve service quality, and ensure that every guest can enjoy the comfort and respect they deserve.

It was so cold. It was -20 degrees Celsius. There was no heating or floor heating. We relied solely on the air conditioner. The heating effect produced by the air conditioner was so poor that I woke up from the cold in the middle of the night.

The service attitude is really bad! I clearly told the elderly that he had difficulty with his legs and feet, so the front desk arranged a room with a special facing inside, and even went to change it, but he was still very reluctant. I really don’t know how to work at the front desk!

Very good, I tidied up before leaving, the environment and sanitation are generally good, and the service is also great👍

A very bad experience. The room was not soundproof at all. You could clearly hear the people playing games and yelling and swearing next door at night. At four o'clock in the morning, a large group of people came to laugh and fight. I didn't sleep all night. Won't come again in the future

There is still a gap from the photo promotion. There was no hot water at the beginning. The room was very cold and there was no heating. I asked the front desk to tell them when I made the reservation. The platform and the hotel did not explain it. Fortunately, I got an electric heater later.

The service is very good! We arrived at the hotel an hour in advance and arranged a room. We found that the air conditioner was broken at night and upgraded the room and gave us a free breakfast. The room was very clean and the staff tried their best to meet our needs. There were many types of breakfast, buffet style, and yogurt and small cakes were given in the evening! Recommended, I will come to this hotel again next time!

The hotel with the best service I have ever stayed in!! Roses were given on the day of check-in. The room was very clean and hygienic, very warm, with sufficient heating and two cups of warm milk. The toilet had a disposable toilet seat, the shower was good and the water was hot, so I decided to renew my reservation. On the second night, I found that the room cleaning staff sent me brown sugar ginger tea to warm my stomach. I would like to praise the front desk and cleaning staff!! I highly recommend staying in this hotel~

The front desk is warm and thoughtful, the hotel is cost-effective, the environment is elegant, clean and healthy, it is very good, it is worth staying

The front desk is very good. The hotel is clean and the facilities are also OK.

On the way back from Harbin, it snowed, so I decided to stay in Tongliao for one night. The overall experience was very pleasant, and I decided to write this comprehensive review, hoping to provide a reference for other travelers. First of all, the location of the hotel is quite convenient, and it is very easy to get there whether by car or by public transportation. The surrounding environment of the hotel is quiet, and there is no noise at night, which ensures that I have a good rest environment. During the check-in process, I was impressed by the service attitude of the front desk staff. They are warm and friendly, and the check-in procedures are quick and efficient. In the minus ten degrees, the two sisters at the front desk sent a few cups of hot milk, which was very heartwarming, and also upgraded the room. The cleanliness and comfort of the room exceeded my expectations. The bed was clean and soft, equipped with high-quality bedding, which ensured a good night's sleep. The decoration in the room is simple but elegant, and all facilities are well maintained, including air conditioning, TV and free wireless network, which are very in line with the needs of modern travelers. The bathroom is also satisfactory, with sufficient hot water supply and clean toiletries. In terms of fitness and leisure, the hotel's gym is well-equipped, which is very suitable for guests who like to keep exercising. Although I didn't have time to experience it this time. The parking lot is large and convenient for parking. There are also several charging stations, which is very convenient. Overall, Tongliao Renhe Hotel provides an accommodation experience that exceeds expectations. Both the hardware facilities and software services reflect the hotel's emphasis on quality and customer satisfaction. Next time I visit Tongliao, Renhe Hotel will be my first choice for accommodation. Highly recommended to travelers planning to go to Tongliao, I believe you will also have an unforgettable accommodation experience.

In a word, it's not good. As netizens said, the front desk service was poor. Breakfast was not until 8 o'clock and ended at 9:30. There were already leftovers. How did you get the high score? Choose carefully.