The Peninsula Tokyo

Secara keseluruhan pelayanannya baik, hanya pemandangan dari kamar yang saya dapatkan sedikit biasa saja. Kudapan gratisnya enak, dan lokasinya strategis, sangat dekat dengan Yurakucho dan Ginza, bisa dicapai dengan berjalan kaki.

Hotel klasik dengan fasilitas modern. Kami menginap di kamar Deluxe twin, lemari pakaian dengan meja rias, kamar mandi dengan toilet terpisah, pancuran dan bak mandi, dan dua wastafel, kamar tidur dengan ruang tamu, meja makan dan meja tulis. Ada catu daya 110/240 volt di seluruh kamar, yang sangat nyaman jika Anda perlu menggunakan peralatan yang menggunakan catu daya 240 volt. Kamarnya sangat besar, totalnya 54 meter persegi! Layanannya sangat baik, saya menelepon hotel untuk memberi tahu mereka bahwa kami akan tiba sekitar pukul 7 pagi karena jadwal penerbangan, ketika kami tiba pukul 6 pagi, secara mengejutkan, kamar kami sudah siap untuk check in! Restorannya luar biasa dan teh sore stroberi di lobi sangat lezat. Hotel ini juga memiliki pusat kebugaran ukuran penuh, kolam renang besar, dan spa besar juga. Secara keseluruhan, ini adalah hotel yang luar biasa!

The hotel staff were extremely thoughtful. Since we stayed at a hot spring hotel the night before, we had to check out early the next morning and planned to just drop off our luggage first. However, to our delight, they arranged an early check-in for us right away. We really appreciated this gesture!

when we think about kindness this hotel is too much kind too much!!! All the staff is ready to service

This was my first time staying at The Peninsula Tokyo, and the experience was nothing short of amazing. From the moment we began corresponding with the hotel before arrival, the team made it clear that this was going to be a special stay. I had reached out in advance as this was an important trip for our family, and the team – especially Ms. Kim – went above and beyond to help organise everything smoothly. Every detail was handled with care, and it really set the tone for our visit. Throughout our stay, every interaction made us feel genuinely welcome. The lobby team, the staff at Peter, and housekeeping were all consistently warm, professional, and attentive. Small gestures, friendly smiles, and a real willingness to help turned a simple hotel stay into a collection of memories we will cherish for a long time. This trip has made The Peninsula Tokyo our new fav stay in the city. There is a wonderful sense of warmth and hospitality here, and you feel that everyone is truly invested in making your stay as special as possible. We are already looking forward to returning on our next visit to Tokyo.

very satisfied with their service, help to arrange restaurant booking

I am very satisfied about the hotel and will go back next time when we visit Tokyo

Perfect location, very good service, the room is big and clean

We got upgraded to executive suite, room was spacious with nice view. Convenient location. Great breakfast.