Ulasan Daiwa Roynet Hotel Tokushima Ekimae

The hotel is just located on the left side of the station. It’s really wonderful. There is also a convenience store located at the ground floor which also makes our lives so much easier. The room (Hollywood twin) is a large and spacious room that can easily accommodate the opening of 2 large suitcases (28 inch). The bathroom is also generous in space, and we could actually move around freely and change clothes in the toilet for once (as compared to other chain hotels in Japan). It has all the comforts and amenities of a proper graded hotel, but the air conditioning was poor. Opened the windows but still felt a little warm throughout the night. The other minor “issue” I observed was how they tried to “automate” the check-in which is a failure in my opinion. Automation is to reduce workflow/ manual work required by parties. However in this case, I had to go to the reception desk for them to make copies of our passport and issue a card (to be used at the check-in machine). Thereafter I have to walk to the machine and insert the card, press a bunch of buttons to be issued the room and room key. So from a customer perspective I’m actually troubled twice, because I need to make 2 stops before actually getting my room. So what’s the point of this check-in machine? Fail to see the benefits of it.