Four Points by Sheraton Nagoya, Chubu International Airport

This is a great hotel with excellent English speaking staff and hospitality. Room is spacious and modern, there is a shuttle bus right outside the hotel that departs to tokonome daily.

The location further then expected luckily have shuttle service to the airport terminal. The staff were friendly but slightly inexperienced. We arrive before noon, would appreciate they would do the check-in process first even though the rooms were not ready. As the hotel location is slightly far, when we return later in the evening, very tired, it took more then 30min to complete the check-in procedure. Kindly look into the process and provide a better check-in experience. Thanks

We stayed at this hotel and overall had a good experience. The receptionist, Mr. Baata, was very attentive and helpful. When he noticed that our family had booked two rooms under different reservations, he took the initiative to arrange for us to stay on the same floor, even though the hotel was quite full that day. The shuttle bus driver (a lady) was also very kind. When it started raining, she didn’t make us wait until the scheduled departure time but thoughtfully drove us back to the hotel right away so we could check in first. Our room was clean and cozy, which made our stay very comfortable. We will definitely choose to stay here again next time.