Travelodge by Wyndham Thunder Bay

Clerk was friendly and expedient with check in. The room was as expected and they provided parking for my truck and trailer. Overall I had a good experience.

Staff was nice but cleaniness was poor

My worst experience so far. A smell of cigarettes in the corridor leading to my room, the smell was coming from an identified room, the 203, which had its door shortly open. From outside, we were able to see the room occupants smoking from their room with windows open. They were throwing out the smoke outside but there was the awful smell inside the hotel. I complained 4 times about it and no action has been taken to take care of the problem. Also, my neighboor kept hitting on the wall until over midnight and it made it hard for me to sleep. I complained 3 times about it and no action has been taken. Also, a drunk person kept calling at my room to disturb us. I asked the receptionist for knowing who was the person who kept calling me and she was unable to tell. She was also unable to check and/or prevent the calls so I have been forced to pull the plug on the phone, so it stops to ring. Without a doubt my worst hotel experience by very far. 0 effort from the staff to solve any of the numberous problems. It was a complete disaster. I also forgot to mention how dirty the alley was on my way to my room. There was chips on the carpet, used toilet paper, used dirty towels. It was obvious the staff accountable of cleaning messed up his job. To resume, bad receptionist, bad cleaner, bad service and bad neighboors. It was a complete disaster. Sincerely.

Nice hotel with friendly staff but the rooms bathroom need to be updated

非常非常非常非常差，浴缸是掉皮的，水龍頭是滴水的，燈光昏暗，跟**一樣，毫無心情所以也沒有敢拍照片，超級超級臟，不知道是不是老印承包的，工作人員也都是老印，這家酒店恐怕衹做一次性生意，反正也無所謂客户下次還來不來，不要訂！！！！中國人不騙中國人！！！！攜程能不能好好審核一下酒店資源，這麼差的也推薦

酒店差咱就不説了， 畢竟價格在這兒擺着！ 攜程收過房費，酒店又收一遍還遲遲不退，那您就是詐騙了