NYX Tel Aviv

Really good place

服務很差，冷漠，幫忙叫出租車都不願意。

The best in NYX hotel is the breakfast, excellent wifi connection, is a little noise because the location of the hotel, is about 40 minutes walking to the beach, but a lot to see meanwhile you are going to the beach. The cleaning room is not so good

Check in was trouble free, you do need to make sure you have your blue ticket with your passport, which you get when you enter the country when you check-in but the staff are very good (well during the day anyway) First impressions was being greeted by a full on cake, drinks and food display which I was instructed to try (thinking it was for a conference) and it tasted good, you'll also find a barbers on the reception floor and constant security which is a nice touch. The room is long and thin and air conditioning was very good and you need it in a country like this, I even had to turn the room number up as it can get very chilly, TV was great with all the latest apps built in like Netflix and YouTube and you have a coffee machine ready to go, bathroom was full of toiletries but the shower liked to leave a lot of it's water outside of the shower, so watch out for that as the door seals are a bit old. WiFi is great and all times and you're get awesome mobile signal if you need to keep in touch. Breakfast was a real option fest, from local dishes to absolutely mind-blowing coffee made fresh on a per cup basis. This is backed up by the service but the night team can let it down, I found the receptionist was sleeping on the sofa one night and kept going back when I was talking to a friend in reception. This was a minor point, it's a very "showbiz" type hotel and they've held parties on the roof and the biggest and best of Israel have been here. A good place to stay, the area around it seemed a bit rough and ready and I was approached by beggars three or four times near the hotel but never felt unsafe.

Location: near the Tel Aviv main bus station, which is a plus but the hotel is near very busy streets, in a shady part of town, pretty far from the beach, and very few (~3) restaurants other than the hotel restaurant. Restaurant: excellent and reasonably priced menu but the wait staff ignore customers and are rude. Hotel: has a hip vibe suitable for young people. Decor is black everywhere and lighting is minimal. Can't see things in the closet. Overall sense is that of a Halloween arcade.

my personal belongings vanished from room notified reception and security 3 times no reaction no apology no reimbursement 2 weeks past and to contact from customer services though I have reminded them already twice since back home the hotel is shabby - requires refurbishing and repairs bathroom was not properly cleaned - had to use my own sanitizer missing staff - waited long at reception to get a cab