Rai Premium Tekirova

Amazing hotel - very nice food, very clean, super cool animation team, never let you get bored, always so funny and so much energy. Activities 24/7 and everyone can find hobbies of interest, starting from healthy fitness to lots of fun in the night disco and pool parties. We come every year and never want to leave. Huge thanks again

Very caring, lots of activities, delicious drinks, suitable for both children and adults, I really liked the personal competition organized by Ken, our family really enjoyed the vacation and we hope to return here. Very nice wiew, very nice mounthains

It is very beautiful 5*hotel.The nature, pool, beach, plants, children's playground, food and cockails are amazing.The attitude of the staff is fantastic!Second time in this hotel and definitely next year we coming back again.The hotel activities are great, shows every day, children's attractions. I definitely recommend this hotel.

Very cool clubs and partys. Delicious foods. Thank for your help with the food and the other day I have tournament and I will be back in the thick of it snows I will be back in the thick of it snows I have a few bits of the voice chat and I will go easy to see

We’re currently vacationing here, so I’m sharing my experience. The hotel has a lot to be proud of: stunning views, excellent cuisine (and therefore, all the staff involved), incredibly hardworking and well-coordinated waiters at the main restaurant, a welcoming reception, the presence of a water park, and quite decent rooms. BUT something happened here that I could have never imagined. This evening, we went to exchange towels. There’s a woman there who usually hands them out. Standing next to her was a man, apparently responsible for the hammam or massages — I don’t know his name, but I believe the hotel management could easily identify him if they wished. I handed in our used towels, expecting to get clean ones in return — just like on other days. But then he said, “You don’t suit us,” and refused to give me towels. Instead, he handed back our cards (which you use the next morning to collect towels). At first, I thought he was joking — because how could that be serious? “Don’t suit you” — what does that mean? My nationality? My skin color? My money not good enough? I also considered it might be close to closing time (there were only about 5 minutes left), and that’s why he acted this way. But no — right after us, some other guests of a different nationality arrived, and everything was fine. He smiled, spoke politely. So I turned around and came back again for the towels. He had stepped aside with the other guests, so there was no direct confrontation. But I felt utterly disgusted — I can’t even describe it. I have never in my life been humiliated like this. And when it comes to service in vacation hotels — this is beyond words. Should I have to tolerate this after paying my own money? This is unacceptable. I sincerely hope the hotel administration responds appropriately.

For the 10 nights trips I paid $10k including flight from EU. On arrival the receptionist was not really friendly and spoiled our mood a bit with her attitude. Even though we ordered family connection room they put us to the “bungalow” to the room with no balcony and with clothes drier stand. Next morning we talked to receptionist and got offered other room for extra 30€ a day. As we talked to other people it looks like common practice to put guests in the worst rooms and then let them upgrade for the better. The new room we got was better but yet far from something you expect to pay 10k. Next morning in the new room we felt the sewage smell in the bathroom which disappears during the day but comes back next morning and it happens to other rooms as we talked to other guests. Food is far from everything what you see on YT reviews and all those sweets are just sugar sweet stuff regardless the type of cake you get. And this was the very first hotel I ever been where was so little baklava and the taste the worst I ever had. Pistachios baklava was only once during 10 nights period. Worth to mention that pasta with pesto was top notch. Good thing is their Galaxy club but we spent €460 extra to play as much as our two kids wanted and animation was not very kids oriented. Water park seems to be very big but some slides were not working or kinda pointless. Older daughter kinds enjoy it my 7y.o. kids did not enjoy it at all. Beach bags are not available for use only to buy which is weird for 10k tour. Also, what I don’t understand why towels are only in only place in the main building and works until 18:30 the latest. If you miss it then wait until next day. I, personally, not a huge food guy but, honestly, the only what I ate was eggs, pasta, watermelon. There was a variety of different dishes but taste is not very good. What surprised us is that if you come late for a meal you can miss some good stuff and it was not topped up what you can see from empty space in the mess and it was fat before meal time stops. Also, what I don’t understand why coming to Turkey we can’t enjoy Turkish culture, food or else. I understand that hotel is international and must be oriented to different people but India Premium everything more Russia oriented. Talked to other guests and everyone says that they did not understand why so little Turkey culture in the Turkish hotel. Evenings shows were not really interesting with all the respect to the performers. Anyway, 100% does not worth money and, unfortunately, Turkey has lost its magic and for the same and even less money we can get Greek hotels with very good food, hotel and sea. And the final point was myself and one of the kids got some infection somewhere and got sick the day before we left and for the next few days both of us was with diarrhea. Definitely not recommended it if price more than 4k for 10 knights.