Foto Grand Hotel Timeo, A Belmond Hotel, Taormina

Tanggapan dari Properti: Dear valued guest,Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with us. We're especially glad that Noemi made a great impression with her helpfulness and hospitality. We can’t wait to welcome you back for another wonderful stay! See you again soon! Warm Regards,Massimiliano PuglisiGeneral Manager

Tanggapan dari Properti: Dear valued guest,Thank you for sharing your experience at Belmond Grand Hotel Timeo in Taormina, Sicily. It’s great to hear your detailed feedback, and we’re sorry to hear that Villa Flora did not meet your expectations.We appreciate your comments, and it's clear that Villa Flora may not have offered the seamless experience you'd hoped for.Your feedback is valuable and will help the hotel to better communicate the differences between the two buildings for future guests. We hope you still had some positive moments in Taormina and that the rest of your trip was enjoyable!We hope to have the opportunity to welcoming you back and restore your trust.Please consider the entire team and I at full disposal.Warm Regards,Massimiliano PuglisiGeneral Manager

Tanggapan dari Properti: Dear valued guest,Thank you for your feedback. We're glad you enjoyed the room, bar, and overall service. We're sorry to hear about your uncomfortable experience at the reception and apologize for any misunderstanding. We’ll address this with our team to ensure a more welcoming experience in the future. We hope to welcome you back soon!Warm Regards,Massimiliano PuglisiGeneral Manager

Tanggapan dari Properti: Dear valued guest,Thank you so much! We're thrilled everything was perfect for you. We look forward to welcoming you back soon! Warm Regards, Massimiliano Puglisi General Manager

Tanggapan dari Properti: Dear Guest, Thank you very much for your kind words. We are thrilled to hear you enjoyed your stay and found our hotel superb. We are delighted that you appreciated the beautiful bar, the terrace with its stunning view, and the relaxing atmosphere. We're also glad you enjoyed our special summer spritz with maracuja and strawberries! We'll be sure to pass on your compliments to Fabio and Ayoub for their superb service. We hope to welcome you back for another relaxing experience soon. Sincerely, Letizia Cucchiara Room Division Manager