Amanwella

Amanwella Pengalaman luar biasa! Ada 30 suite, ngobrol dengan pengurus rumah. Dulu, orang Eropa, Amerika, dan India paling banyak datang. Tahun ini, orang China paling banyak datang. November hingga April adalah puncak musim turis. harganya bisa naik. Pelayanannya tidak ada apa-apanya. Pantai ini tidak cocok untuk berenang di bulan Oktober. Kami merekomendasikan proyek taman safari dan laguna. Manajer Bhutan sangat baik. Jika Anda memiliki kebutuhan, beri tahu dia dan dia akan mengaturnya secara langsung. Kekurangannya agak jauh dari bandara, 3-3,5 jam perjalanan. Berbeda dengan Aman di negara lain, penjemputan dan pengantaran ke bandara memerlukan biaya tambahan.

This was my 6th Aman experience and not the best one. The positive’s: I arrived in the evening so didn’t get a sense of how stunning the beach was. One of the best I have seen in Sri Lanka was a combination of golden sands, blue water and palm trees. Grounds are nice, villas are posh GM Carl, checks on you daily. There was a strong start to the Aman hospitality at check-in. They do not have TVs and their response was, we will happy to instal one. The food was really good in both the beach club and the main restaurant. The reality: Activities are hit or miss due to weather, I appreciate the effort to make sure everything is great, but you need to make the decision to go forward with an experience more than 2 hours before you go. City tour was off brand and the transfers were both bad. The negatives: Going to the hotel the driver was speeding in the rain, coming back another driver had no clue where he was going. We messaged our butler and he basically said he wasn’t working for another 3 hours (not what you want to hear). We stopped at the other Aman to grab a drink and use the facilities. We ran into another manager from Amanwella. He said he came to check on us which was really nice, but he didn’t talk to the driver or see us off to make sure the 2nd half of the drive went smoothly. Which it didn’t.

We have just completed the Fort and Beach journey, spending 3 nights in the Premium Ocean Pool Suite. While we appreciated the lovely ocean view, the villa’s design felt dated and the room shows signs of age. We arrived on Chinese New Year’s Eve and we enjoyed very much the special dinner, complete with a cultural show and fireworks. Aside from the Tuk Tuk tour, which we felt was a waste of time, we found the elephant safari at the Udawalawe National Park, the Mulgirigala Rock Temple tour, and the Lagoon Floating Lounge to be quite interesting. Our cooking class with the delightful lady chef was so much fun, as we learned a great deal about Sri Lankan curries. Although there is no dedicated spa, treatments are offered in a converted villa room. While we were not fond of this arrangement, the massage was expertly done. However, more training is definitely required for some staff members. Our butler did not meet our expectations, prompting us to request a replacement. He forgot to provide our room key at check in, which was a poor start. During our excursion, he fell asleep soon after we began our journey. The driver attempted to wake him, but he continued to doze off. While we appreciated the driver pointing out sights along the way, we felt he should have kept his focus on the road. When we arrived at our destination, it was raining. The local guides were waiting for us, and we were asked to leave our car and join the guides to start the safari. We asked for an umbrella and were surprised to find out our butler did not bring one. We could not believe he is a butler of Aman. We also encountered issues at the front office. With our flight departing after midnight, we paid for an additional half day to keep our room until the evening. Since our butler did not confirm any details of our stay, we checked in with the front desk. They informed us our checkout time was noon, which is their regular checkout time, and no one seemed to aware of our prior arrangements. Thankfully, the GM stepped in to resolve the situation, which we appreciated, but it left us with a negative impression of the resort already. Additionally there were mistakes on our bill, which is unacceptable for any reputable hotel, especially an Aman, where guests are not required to sign for anything. Overall, Amanwella fell short of the Aman standard, resulting in an underwhelming experience.