Hotel Real Tamasopo

Stayed here only 1 night of Friday February 18th 2022 because they didn't have availability any other nights. The grounds are beautiful, well manicured with trees and pools and a river and mountain view, very gorgeous and well kept. The rooms, however, are filthy. There were black ashes on the bed (not cigarette ashes, no idea what they were from). The walls had hair stuck to them, and were just filthy. The rooms are very basic with poor quality bed linens, and minimal furniture and no lamps. There isn't WIFI in the rooms, and it wouldn't matter since the TVs aren't "smart" TVs. It would be very easy for them to extend WIFI to reach the rooms, no idea why they haven't spent the $89 on the equipment necessary to do so. The staff is very kind and helpful, both at the hotel and restaurant. Restaurant food is good and generous portions at a fair price. It's too bad management won't make a small investment to deep clean the rooms, get better linens & furniture (nightstands & lamps), and extend WiFi to reach the rooms. They also allow groups to make a lot of noise at the palapas with parties and music until 1am, and then congregate in front of rooms having loud conversations as early as 7:30am. They should place signs in the areas in front of the rooms reminding people to be quit near where people are sleeping, and enforce quite time.

Este hotel estaba padre pero al paso del tiempo y a falta de mantenimiento ha dejado de ser bueno...ruido por contrucción de más cuartos, camas cómo sonajeras, paredes falta de pintura (hay marcas dónde hubo cuadros), la alberca un día la limpian el otro día no, toallas como trapos para limpiar carros, definitivamente si quieren seguir teniendo el prestigió que un día tuvieron, necesitan invertir en mantenimiento del hotel...PD espero no tenga defectos de infraestructura la nueva construcción.